Ring - Ding event not reliable?

Hello everybody,
I have an Amazon Ring device connected to Home Assistant through the related integration, and I wanted to setup an automation to send a notification on my phone everytime someone rings the doorbell.

I created an automation which reacts on the Ding event of the Ring device, and that is configured as follows:

alias: Ring - Notification
description: ""
triggers:
  - trigger: state
    entity_id:
      - event.door_ding
conditions: []
actions:
  - action: notify.mobile_app_my_iphone
    metadata: {}
    data:
      message: Someone rang the doorbell
      title: Doorbell
mode: single

This automation is correctly triggered when someone rings my doorbell, however it is also unexpectedly triggered in other cases like:

  • When I trigger the opening of the door from the official app
  • When there is a temporary internet disconnection

I already searched in the forum as well as in the github issues but I was not able to find something useful on this topic. Did someone experience the same issue as I’m having? Can my automation be improved to avoid being triggered multiple times like I reported above?

Thanks!

1 Like

Nobody really experienced the same issue?

this integration doesnt work well for Ring devices, it’s still to buggy, I will suggest to use the mqtt one. I also had different problems without solution by using the official integration.