Ring keypad loosing connection constantly

Configuration Z-Wave
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1

I’m trying to diagnose why my ring keypadsV2 keep losing connection (red Wi-Fi light). I have three keypads by my front door, garage door and patio door. My front door keypad works perfectly and does not loose connection. But my other two always have the red Wi-Fi signal when I try to arm or disarm.

1 Like
2

A common problem if you enable the motion sensor setting it will give disconnects. Read the main ring keypad z wave thread. I have the setting disabled no more disconnects

3

I’m having the same issue. I have two keypads and one Ring Range Extender. One keypad is close enough to the zooz 800 stick and the second keypad is far enough away it needs to jump through the range extender node. The one jumping off the node constantly has issues. If i move them both close so they are direct to the stick, no problems. This is after having disabled motion sensing on both pads.

4

To know the state of the alarm with the motion sensor disabled on my keypads I first enabled within home assistant then created a group with the system_security_mode_display entities of each keypad. Then for the automations that armed_home, armed_away, and disarmed I added the following yaml after the zwave_js.set_value action that told the keypads of the alarm’s state. I’m not sure if the delays are truly needed but I added them anyways:

- delay:
    seconds: 2
- action: number.set_value
  target:
    entity_id: "{{ state_attr('sensor.ring_keypads_security_mode_display', 'entity_id') }}"
  data:
    value: "600"
- delay:
    seconds: 2
- action: number.set_value
  target:
    entity_id: "{{ state_attr('sensor.ring_keypads_security_mode_display', 'entity_id') }}"
  data:
    value: "601"

After adding the above yaml my keypads always show the alarm’s state since all of my keypads are plugged in and not running on battery. According to Home Assistant my ring v2 keypads are running firmware v2.0.0 if that matters.