Roborock configuration error

Configuration
1

I’m trying to configure my Robock but geting an “There was an unknown Roborock exception - please check your logs.” error while entering the confirmation code…

Try to look for the same error logs but could not find one similar…

Here are my logs :slight_smile:

Unexpected exception

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/roborock/config_flow.py", line 113, in async_step_code
    user_data = await self._client.code_login(code)
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/roborock/web_api.py", line 290, in code_login
    raise RoborockInvalidUserAgreement(
        "User agreement must be accepted again - or you are attempting to use the Mi Home app account."
    )
roborock.exceptions.RoborockInvalidUserAgreement: User agreement must be accepted again - or you are attempting to use the Mi Home app account.
1 Like
2

Can you confirm you checked both those issues above? Are you using the (latest) Roborock app and did you accept the user agreement if you just updated it?

3

I’m using the latest App (4.46.04 (iOS 18.4.1) and firmware is also up to date.

Regarding the issues, I couldn’t find those files ! (either there is no /usr/src/homeassisiatant folder and could not locate any components/roborock folder either the lib/python is a different version and doesn’t include those folders… don’t know how to check those !

4

Issue Solved !!!

First I revoked authorization in the App (following the Troubleshooting section of the Roborock HA page).

Then ignored the integration, and restated it to be able to re-enter my email to get the code.

1 Like
5

Make sure you have the latest version of the app. Mine was failing because my phone app version was out of date.