Route error many to one route failure

Hi everyone,

I don’t know why but since few days i can’t add device on zigbee2mqtt, don’t know why and i had this error message sometimes “Route_error_many_to_one_route_failure”.

Someone know why i have that ?

Here my zigbee2mqtt configuration :

Here the last message i saw :

52974fe0b93865f8d2373b2436261009073e1b93

And here my logs :

[2024-10-10 22:59:25] debug: 	zh:controller: Received payload: clusterID=3, address=29924, groupID=0, endpoint=1, destinationEndpoint=1, wasBroadcast=false, linkQuality=156, frame={"header":{"frameControl":{"frameType":0,"manufacturerSpecific":false,"direction":1,"disableDefaultResponse":false,"reservedBits":0},"transactionSequenceNumber":71,"commandIdentifier":10},"payload":[{"attrId":0,"dataType":33,"attrData":0}],"command":{"ID":10,"name":"report","parameters":[{"name":"attrId","type":33},{"name":"dataType","type":32},{"name":"attrData","type":1000}]}}
[2024-10-10 22:59:25] debug: 	zh:controller:endpoint: ZCL command 0x90395efffe4b1137/1 genIdentify.defaultRsp({"cmdId":10,"statusCode":0}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":1,"reservedBits":0,"transactionSequenceNumber":71,"writeUndiv":false})
[2024-10-10 22:59:25] debug: 	zh:ember: ~~~> [ZCL to=0x90395efffe4b1137:29924 apsFrame={"profileId":260,"clusterId":3,"sourceEndpoint":1,"destinationEndpoint":1,"options":4352,"groupId":0,"sequence":0} header={"frameControl":{"reservedBits":0,"frameType":0,"direction":1,"disableDefaultResponse":true,"manufacturerSpecific":false},"transactionSequenceNumber":71,"commandIdentifier":11}]
[2024-10-10 22:59:25] debug: 	zh:ember:ezsp: ===> [FRAME: ID=52:"SEND_UNICAST" Seq=176 Len=26]
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: ---> [FRAME type=DATA frmTx=0 frmRx=0](ackRx=0)
[2024-10-10 22:59:25] debug: 	z2m: Received Zigbee message from 'Sèche-serviette', type 'attributeReport', cluster 'genIdentify', data '{"identifyTime":0}' from endpoint 1 with groupID 0
[2024-10-10 22:59:25] debug: 	z2m: No converter available for 'SIN-4-FP-21_EQU' with cluster 'genIdentify' and type 'attributeReport' and data '{"identifyTime":0}'
[2024-10-10 22:59:25] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Sèche-serviette', payload '{"energy":39.74,"last_seen":"2024-10-10T20:59:25.321Z","linkquality":156,"pilot_wire_mode":"off","power":0,"state":"OFF"}'
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=1](ackRx=0 frmTx=1)
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=1 frmNum=0](frmRx=0) Added to rxQueue
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=1](ackRx=1)
[2024-10-10 22:59:25] debug: 	zh:ember:ezsp: <=== [FRAME: ID=52:"SEND_UNICAST" Seq=176 Len=7]
[2024-10-10 22:59:25] debug: 	zh:ember:ezsp: ~~~> [SENT type=DIRECT apsSequence=26 messageTag=86 status=OK]
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=1](ackRx=1 frmTx=1)
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=1 frmNum=1](frmRx=1) Added to rxQueue
[2024-10-10 22:59:25] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=2](ackRx=1)
[2024-10-10 22:59:25] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=63:"MESSAGE_SENT_HANDLER" Seq=176 Len=22]
[2024-10-10 22:59:25] debug: 	zh:ember:ezsp: ezspMessageSentHandler(): callback called with: [status=OK], [type=DIRECT], [indexOrDestination=29924], [apsFrame={"profileId":260,"clusterId":3,"sourceEndpoint":1,"destinationEndpoint":1,"options":4352,"groupId":0,"sequence":26}], [messageTag=86]
[2024-10-10 22:59:27] debug: 	zh:controller:endpoint: ZCL command 0xa4c1382195c0554f/1 haElectricalMeasurement.read(["rmsVoltage","rmsCurrent","activePower"], {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false})
[2024-10-10 22:59:27] debug: 	zh:ember: ~~~> [ZCL to=0xa4c1382195c0554f:956 apsFrame={"profileId":260,"clusterId":2820,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":0} header={"frameControl":{"reservedBits":0,"frameType":0,"direction":0,"disableDefaultResponse":true,"manufacturerSpecific":false},"transactionSequenceNumber":13,"commandIdentifier":0}]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ===> [FRAME: ID=52:"SEND_UNICAST" Seq=177 Len=30]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=DATA frmTx=1 frmRx=2](ackRx=1)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2](ackRx=1 frmTx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2 frmNum=2](frmRx=2) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=3](ackRx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [FRAME: ID=52:"SEND_UNICAST" Seq=177 Len=7]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ~~~> [SENT type=DIRECT apsSequence=27 messageTag=87 status=OK]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2](ackRx=2 frmTx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2 frmNum=3](frmRx=3) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=4](ackRx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=63:"MESSAGE_SENT_HANDLER" Seq=177 Len=22]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ezspMessageSentHandler(): callback called with: [status=OK], [type=DIRECT], [indexOrDestination=956], [apsFrame={"profileId":260,"clusterId":2820,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":27}], [messageTag=87]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2](ackRx=2 frmTx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=2 frmNum=4](frmRx=4) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=5](ackRx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=69:"INCOMING_MESSAGE_HANDLER" Seq=177 Len=46]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ezspIncomingMessageHandler(): callback called with: [type=UNICAST], [apsFrame={"profileId":260,"clusterId":2820,"sourceEndpoint":1,"destinationEndpoint":1,"options":320,"groupId":0,"sequence":248}], [packetInfo:{"senderShortId":956,"senderLongId":"0xFFFFFFFFFFFFFFFF","bindingIndex":255,"addressIndex":255,"lastHopLqi":152,"lastHopRssi":-62,"lastHopTimestamp":0}], [messageContents=180d0105050021e0000805002100000b0500210000]
[2024-10-10 22:59:27] debug: 	zh:controller: Received payload: clusterID=2820, address=956, groupID=0, endpoint=1, destinationEndpoint=1, wasBroadcast=false, linkQuality=152, frame={"header":{"frameControl":{"frameType":0,"manufacturerSpecific":false,"direction":1,"disableDefaultResponse":true,"reservedBits":0},"transactionSequenceNumber":13,"commandIdentifier":1},"payload":[{"attrId":1285,"status":0,"dataType":33,"attrData":224},{"attrId":1288,"status":0,"dataType":33,"attrData":0},{"attrId":1291,"status":0,"dataType":33,"attrData":0}],"command":{"ID":1,"name":"readRsp","parameters":[{"name":"attrId","type":33},{"name":"status","type":32},{"name":"dataType","type":32,"conditions":[{"type":"statusEquals","value":0}]},{"name":"attrData","type":1000,"conditions":[{"type":"statusEquals","value":0}]}]}}
[2024-10-10 22:59:27] debug: 	z2m: Received Zigbee message from 'Prise bureau', type 'readResponse', cluster 'haElectricalMeasurement', data '{"activePower":0,"rmsCurrent":0,"rmsVoltage":224}' from endpoint 1 with groupID 0
[2024-10-10 22:59:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Prise bureau', payload '{"child_lock":"LOCK","current":0,"energy":56.98,"indicator_mode":"off/on","last_seen":"2024-10-10T20:59:27.849Z","linkquality":152,"power":0,"power_outage_memory":"off","state":"OFF","update":{"installed_version":268514823,"latest_version":268514823,"state":"idle"},"update_available":false,"voltage":224}'
[2024-10-10 22:59:27] debug: 	zh:controller:endpoint: ZCL command 0xa4c1382195c0554f/1 seMetering.read(["currentSummDelivered"], {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false})
[2024-10-10 22:59:27] debug: 	zh:ember: ~~~> [ZCL to=0xa4c1382195c0554f:956 apsFrame={"profileId":260,"clusterId":1794,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":0} header={"frameControl":{"reservedBits":0,"frameType":0,"direction":0,"disableDefaultResponse":true,"manufacturerSpecific":false},"transactionSequenceNumber":14,"commandIdentifier":0}]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ===> [FRAME: ID=52:"SEND_UNICAST" Seq=178 Len=26]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=DATA frmTx=2 frmRx=5](ackRx=2)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3](ackRx=2 frmTx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3 frmNum=5](frmRx=5) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=6](ackRx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [FRAME: ID=52:"SEND_UNICAST" Seq=178 Len=7]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ~~~> [SENT type=DIRECT apsSequence=28 messageTag=88 status=OK]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3](ackRx=3 frmTx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3 frmNum=6](frmRx=6) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=7](ackRx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=63:"MESSAGE_SENT_HANDLER" Seq=178 Len=22]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ezspMessageSentHandler(): callback called with: [status=OK], [type=DIRECT], [indexOrDestination=956], [apsFrame={"profileId":260,"clusterId":1794,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":28}], [messageTag=88]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3](ackRx=3 frmTx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3 frmNum=7](frmRx=7) Added to rxQueue
[2024-10-10 22:59:27] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=0](ackRx=3)
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=69:"INCOMING_MESSAGE_HANDLER" Seq=178 Len=38]
[2024-10-10 22:59:27] debug: 	zh:ember:ezsp: ezspIncomingMessageHandler(): callback called with: [type=UNICAST], [apsFrame={"profileId":260,"clusterId":1794,"sourceEndpoint":1,"destinationEndpoint":1,"options":320,"groupId":0,"sequence":249}], [packetInfo:{"senderShortId":956,"senderLongId":"0xFFFFFFFFFFFFFFFF","bindingIndex":255,"addressIndex":255,"lastHopLqi":156,"lastHopRssi":-61,"lastHopTimestamp":0}], [messageContents=180e0100000025421600000000]
[2024-10-10 22:59:27] debug: 	zh:controller: Received payload: clusterID=1794, address=956, groupID=0, endpoint=1, destinationEndpoint=1, wasBroadcast=false, linkQuality=156, frame={"header":{"frameControl":{"frameType":0,"manufacturerSpecific":false,"direction":1,"disableDefaultResponse":true,"reservedBits":0},"transactionSequenceNumber":14,"commandIdentifier":1},"payload":[{"attrId":0,"status":0,"dataType":37,"attrData":5698}],"command":{"ID":1,"name":"readRsp","parameters":[{"name":"attrId","type":33},{"name":"status","type":32},{"name":"dataType","type":32,"conditions":[{"type":"statusEquals","value":0}]},{"name":"attrData","type":1000,"conditions":[{"type":"statusEquals","value":0}]}]}}
[2024-10-10 22:59:27] debug: 	z2m: Received Zigbee message from 'Prise bureau', type 'readResponse', cluster 'seMetering', data '{"currentSummDelivered":5698}' from endpoint 1 with groupID 0
[2024-10-10 22:59:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Prise bureau', payload '{"child_lock":"LOCK","current":0,"energy":56.98,"indicator_mode":"off/on","last_seen":"2024-10-10T20:59:27.923Z","linkquality":156,"power":0,"power_outage_memory":"off","state":"OFF","update":{"installed_version":268514823,"latest_version":268514823,"state":"idle"},"update_available":false,"voltage":224}'
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3](ackRx=3 frmTx=3)
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3 frmNum=0](frmRx=0) Added to rxQueue
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=1](ackRx=3)
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=89:"INCOMING_ROUTE_RECORD_HANDLER" Seq=178 Len=18]
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: ezspIncomingRouteRecordHandler(): callback called with: [source=49709], [sourceEui=0xa4c138bbc4933775], [lastHopLqi=240], [lastHopRssi=-40], [relayCount=0], [relayList=]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3](ackRx=3 frmTx=3)
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=3 frmNum=1](frmRx=1) Added to rxQueue
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=2](ackRx=3)
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=69:"INCOMING_MESSAGE_HANDLER" Seq=178 Len=40]
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: ezspIncomingMessageHandler(): callback called with: [type=UNICAST], [apsFrame={"profileId":260,"clusterId":0,"sourceEndpoint":1,"destinationEndpoint":1,"options":256,"groupId":0,"sequence":218}], [packetInfo:{"senderShortId":49709,"senderLongId":"0xFFFFFFFFFFFFFFFF","bindingIndex":255,"addressIndex":255,"lastHopLqi":236,"lastHopRssi":-41,"lastHopTimestamp":0}], [messageContents=08990a01002046e2ff2036e4ff2000]
[2024-10-10 22:59:28] debug: 	zh:controller: Received payload: clusterID=0, address=49709, groupID=0, endpoint=1, destinationEndpoint=1, wasBroadcast=false, linkQuality=236, frame={"header":{"frameControl":{"frameType":0,"manufacturerSpecific":false,"direction":1,"disableDefaultResponse":false,"reservedBits":0},"transactionSequenceNumber":153,"commandIdentifier":10},"payload":[{"attrId":1,"dataType":32,"attrData":70},{"attrId":65506,"dataType":32,"attrData":54},{"attrId":65508,"dataType":32,"attrData":0}],"command":{"ID":10,"name":"report","parameters":[{"name":"attrId","type":33},{"name":"dataType","type":32},{"name":"attrData","type":1000}]}}
[2024-10-10 22:59:28] debug: 	zh:controller:endpoint: ZCL command 0xa4c138bbc4933775/1 genBasic.defaultRsp({"cmdId":10,"statusCode":0}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":1,"reservedBits":0,"transactionSequenceNumber":153,"writeUndiv":false})
[2024-10-10 22:59:28] debug: 	zh:ember: ~~~> [ZCL to=0xa4c138bbc4933775:49709 apsFrame={"profileId":260,"clusterId":0,"sourceEndpoint":1,"destinationEndpoint":1,"options":4352,"groupId":0,"sequence":0} header={"frameControl":{"reservedBits":0,"frameType":0,"direction":1,"disableDefaultResponse":true,"manufacturerSpecific":false},"transactionSequenceNumber":153,"commandIdentifier":11}]
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: ===> [FRAME: ID=52:"SEND_UNICAST" Seq=179 Len=26]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: ---> [FRAME type=DATA frmTx=3 frmRx=2](ackRx=3)
[2024-10-10 22:59:28] debug: 	z2m: Received Zigbee message from 'Ouverture garage', type 'attributeReport', cluster 'genBasic', data '{"65506":54,"65508":0,"appVersion":70}' from endpoint 1 with groupID 0
[2024-10-10 22:59:28] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Ouverture garage', payload '{"garage_door_contact":true,"last_seen":"2024-10-10T20:59:28.106Z","linkquality":236,"trigger":false}'
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=4](ackRx=3 frmTx=4)
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=4 frmNum=2](frmRx=2) Added to rxQueue
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=3](ackRx=4)
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: <=== [FRAME: ID=52:"SEND_UNICAST" Seq=179 Len=7]
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: ~~~> [SENT type=DIRECT apsSequence=29 messageTag=89 status=OK]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA]
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=4](ackRx=4 frmTx=4)
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: <--- [FRAME type=DATA ackNum=4 frmNum=3](frmRx=3) Added to rxQueue
[2024-10-10 22:59:28] debug: 	zh:ember:uart:ash: ---> [FRAME type=ACK frmRx=4](ackRx=4)
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: <=== [CBFRAME: ID=63:"MESSAGE_SENT_HANDLER" Seq=179 Len=22]
[2024-10-10 22:59:28] debug: 	zh:ember:ezsp: ezspMessageSentHandler(): callback called with: [status=OK], [type=DIRECT], [indexOrDestination=49709], [apsFrame={"profileId":260,"clusterId":0,"sourceEndpoint":1,"destinationEndpoint":1,"options":4352,"groupId":0,"sequence":29}], [messageTag=89]

Thanks for your help :slight_smile:

No one had or had this problem ?

I’ve encountered the same problems but I can’t understand what it is.

Mee too
Z2M

I also got this error.

Hi, I have always this message but i can add devices for now, just 1 brand doesn’t work, it’s Lexman / Equation from Leroy Merlin in France.