Schlage FE599 Door Lock Code Delete

Configuration
1

I am having a bit of trouble, it seems, deleting a user code from my lock. I successfully added one to the lock, from the ZWave config within HA no less. However, it is not letting me delete it. I tried deleting the code from the ZWave config, and I tried using the services call clear_usercode with:

{
"node_id": 82,
"code_slot": 3,
"usercode": "xxxx"
}

It gives every indication that the command was executed but when I go to the door and enter the code it still works. Anyone have any ideas?

2

I’m afraid I’m not much help in this case, I just wanted to let you know you’re not alone. I have the same issue with the fe599. Adding codes works fine, but I can’t delete them from HA.

I think this lock is a bit of a different beast than the deadbolt models (my doors shift too much to use deadbolts reliably) that are talked about on here quite a bit, specifically in this thread: Schlage Connect ZWave Locks. I’ve never had any luck with the lock reporting anything on the “alarm level” or “alarm type” sensor entities that are created in HA; they’re always 0. I also poll the lock every 30 seconds otherwise HA doesn’t represent whether it’s been manually unlocked.

I’ve always hoped for a bit more time to look into this more but it hasn’t been a priority unfortunately.

3

Did you try it without the “usercode” parameter?

4

No sir, I did not

@tobas thank you for your input and information. It is very much appreciated

5

@StormStrikes When I do clear_usercode with the usercode, it doesn’t even send it to the zwave stack. When I do it without, it sends it, but it does nothing. I set a usercode for a slot to “0000” and somehow it deleted it. Let me try some more later…

6

Yeah, I tried doing it with and without as well to no effect. Though I could remove it manually if needed, I’d rather be able to do it from within HA if possible. It’s great I can add the code. I have waited some time for that feature to come to HA.

I suppose one thing I need to do is verify or somehow confirm the device was added in secure mode. Though I would assume it would not allow me to even add codes if it were not.

7

Right, you wouldn’t be able to open or close it if you didn’t securely add it. You could also tail the OZW_log.txt for this:

Setting Encryption Flag on Message For Command Class COMMAND_CLASS_DOOR_LOCK

That would be proof that you are using secure mode for that device. Try setting the code to 0000 and see what happens…

8

I am having the same problem but with a Kwikset lock. I can lock, unlock, set the code and get the code but not clear the code. It does VERY occasionally clear the code (1 out of every 100 tries).

9

Did you use the Zwave Panel to clear the code?