Schlage FE599NX only pairing half way

Trying to pair a Schlage Lock and will only get about halfway paired and won’t work.

I didn’t show it on camera but I did put in the programming code and then hit the logo button and 0 to get it into pairing mode.

Any help would be so grateful
see the video below to see what is happening.

I finally got the lock to pair all the way. I have only two entries for the lock though.
image

I also can not control it. I have done a Heal and Reinterview still nothing. the lock is pretty much laying on the Z-wave stick so I know it is close enough.
any thoughts or logs I should get?

2021-09-05T16:06:20.202Z SERIAL » 0x010f00a9011b0362010025000000009e98 (17 bytes)
2021-09-05T16:06:20.211Z DRIVER » [Node 027] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 158
└─[DoorLockCCOperationSet]
target mode: Unsecured
2021-09-05T16:06:20.220Z SERIAL « [ACK] (0x06)
2021-09-05T16:06:20.223Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:06:20.226Z SERIAL » [ACK] (0x06)
2021-09-05T16:06:20.229Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:06:21.414Z SERIAL « 0x011800a99e00007600e97f7f7f7f01010300000000420100000f (26 bytes)
2021-09-05T16:06:21.416Z SERIAL » [ACK] (0x06)
2021-09-05T16:06:21.418Z DRIVER « [REQ] [SendDataBridge]
callback id: 158
transmit status: OK
2021-09-05T16:06:26.434Z SERIAL » 0x010e00a9011b02620225000000009f9a (16 bytes)
2021-09-05T16:06:26.437Z DRIVER » [Node 027] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 159
└─[DoorLockCCOperationGet]
2021-09-05T16:06:26.445Z SERIAL « [ACK] (0x06)
2021-09-05T16:06:26.448Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:06:26.450Z SERIAL » [ACK] (0x06)
2021-09-05T16:06:26.452Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:06:27.650Z SERIAL « 0x011800a99f00007700e97f7f7f7f01010300000000420100000f (26 bytes)
2021-09-05T16:06:27.652Z SERIAL » [ACK] (0x06)
2021-09-05T16:06:27.654Z DRIVER « [REQ] [SendDataBridge]
callback id: 159
transmit status: OK
2021-09-05T16:06:37.668Z CNTRLR [Node 027] Timed out while waiting for a response from the node

I don’t have that particular model but when I pair my Schlage locks I have to bring them very close to the zwave stick. It also takes a while for all the entities to populate (like hours if I remember correctly).

I littery have it sitting on top of the Z-wave stick. I think maybe my network key is messed up
I bold and underlined the text

Subscribed to Z-Wave JS Log Messages…
Log Level changed to: Debug
2021-09-05T16:26:40.205Z CNTRLR starting inclusion process…
2021-09-05T16:26:40.218Z SERIAL » 0x0105004ac1b4c5 (7 bytes)
2021-09-05T16:26:40.220Z DRIVER » [REQ] [AddNodeToNetwork]
payload: 0xc1b4
2021-09-05T16:26:40.229Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:40.238Z SERIAL « 0x0107004ab401000007 (9 bytes)
2021-09-05T16:26:40.242Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:40.246Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0xb4010000
2021-09-05T16:26:40.253Z DRIVER handling request AddNodeToNetwork (74)
2021-09-05T16:26:40.254Z DRIVER 1 handler registered!
2021-09-05T16:26:40.256Z DRIVER invoking handler #0
2021-09-05T16:26:40.257Z CNTRLR handling add node request (status = Ready)
2021-09-05T16:26:40.259Z CNTRLR the controller is now ready to add nodes
2021-09-05T16:26:40.263Z DRIVER the message was handled
2021-09-05T16:26:49.304Z SERIAL « 0x0107004ab402000004 (9 bytes)
2021-09-05T16:26:49.306Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:49.308Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0xb4020000
2021-09-05T16:26:49.310Z DRIVER handling request AddNodeToNetwork (74)
2021-09-05T16:26:49.311Z DRIVER 1 handler registered!
2021-09-05T16:26:49.312Z DRIVER invoking handler #0
2021-09-05T16:26:49.313Z CNTRLR handling add node request (status = NodeFound)
2021-09-05T16:26:49.511Z SERIAL « 0x010e004ab4031d07044003857372984d (16 bytes)
2021-09-05T16:26:49.513Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:49.515Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0xb4031d0704400385737298
2021-09-05T16:26:49.518Z DRIVER handling request AddNodeToNetwork (74)
2021-09-05T16:26:49.519Z DRIVER 1 handler registered!
2021-09-05T16:26:49.520Z DRIVER invoking handler #0
2021-09-05T16:26:49.521Z CNTRLR handling add node request (status = AddingSlave)
2021-09-05T16:26:49.529Z DRIVER the message was handled
2021-09-05T16:26:50.976Z SERIAL « 0x0107004ab4051d001e (9 bytes)
2021-09-05T16:26:50.978Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:50.980Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0xb4051d00
2021-09-05T16:26:50.986Z DRIVER handling request AddNodeToNetwork (74)
2021-09-05T16:26:50.987Z DRIVER 1 handler registered!
2021-09-05T16:26:50.988Z DRIVER invoking handler #0
2021-09-05T16:26:50.988Z CNTRLR handling add node request (status = ProtocolDone)
2021-09-05T16:26:50.989Z CNTRLR stopping inclusion process…
2021-09-05T16:26:50.998Z SERIAL » 0x0105004ac5b5c0 (7 bytes)
2021-09-05T16:26:51.000Z DRIVER » [REQ] [AddNodeToNetwork]
payload: 0xc5b5
2021-09-05T16:26:51.005Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.013Z DRIVER the message was handled
2021-09-05T16:26:51.056Z SERIAL « 0x0107004ab5061d001c (9 bytes)
2021-09-05T16:26:51.058Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.060Z DRIVER « [REQ] [AddNodeToNetwork]
payload: 0xb5061d00
2021-09-05T16:26:51.063Z DRIVER handling request AddNodeToNetwork (74)
2021-09-05T16:26:51.064Z DRIVER 1 handler registered!
2021-09-05T16:26:51.065Z DRIVER invoking handler #0
2021-09-05T16:26:51.066Z CNTRLR handling add node request (status = Done)
2021-09-05T16:26:51.067Z CNTRLR done called for 29
2021-09-05T16:26:51.068Z CNTRLR finished adding node 29:
basic device class: Routing Slave
generic device class: Entry Control
specific device class: Secure Keypad Door Lock
supported CCs:
· Basic (0x20)
· Door Lock (0x62)
· User Code (0x63)
· Manufacturer Specific (0x72)
· Security (0x98)
· Version (0x86)
· Association (0x85)
· Powerlevel (0x73)
controlled CCs:
2021-09-05T16:26:51.070Z CNTRLR » [Node 029] Assigning SUC return route…
2021-09-05T16:26:51.079Z SERIAL » 0x010500511db600 (7 bytes)
2021-09-05T16:26:51.081Z DRIVER » [Node 029] [REQ] [AssignSUCReturnRoute]
payload: 0x1db6
2021-09-05T16:26:51.082Z CNTRLR the inclusion process was stopped
2021-09-05T16:26:51.090Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.093Z SERIAL « 0x0104015101aa (6 bytes)
2021-09-05T16:26:51.095Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.097Z DRIVER « [RES] [AssignSUCReturnRoute]
was executed: true
2021-09-05T16:26:51.182Z SERIAL « 0x011d0051b60000000000000000000000000000000000000000000000000005 (31 bytes)
2021-09-05T16:26:51.184Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.186Z DRIVER « [REQ] [AssignSUCReturnRoute]
callback id: 182
transmit status: OK
2021-09-05T16:26:51.193Z CNTRLR [Node 029] Beginning interview - last completed stage: None
2021-09-05T16:26:51.194Z CNTRLR [Node 029] new node, doing a full interview…
2021-09-05T16:26:51.195Z CNTRLR » [Node 029] querying protocol info…
2021-09-05T16:26:51.224Z SERIAL » 0x010400411da7 (6 bytes)
2021-09-05T16:26:51.225Z DRIVER » [REQ] [GetNodeProtocolInfo]
payload: 0x1d
2021-09-05T16:26:51.234Z DRIVER the message was handled
2021-09-05T16:26:51.240Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.247Z SERIAL « 0x0109014152dc000440037f (11 bytes)
2021-09-05T16:26:51.251Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.254Z DRIVER « [RES] [GetNodeProtocolInfo]
payload: 0x52dc00044003
2021-09-05T16:26:51.271Z CNTRLR « [Node 029] received response for protocol info:
basic device class: Routing Slave
generic device class: Entry Control
specific device class: Secure Keypad Door Lock
node type: Routing End Node
is always listening: false
is frequent listening: 1000ms
can route messages: true
supports security: false
supports beaming: true
maximum data rate: 40000 kbps
protocol version: 2
2021-09-05T16:26:51.288Z CNTRLR [Node 029] Interview stage completed: ProtocolInfo
2021-09-05T16:26:51.290Z CNTRLR » [Node 029] querying node info…
2021-09-05T16:26:51.312Z SERIAL » 0x010400601d86 (6 bytes)
2021-09-05T16:26:51.314Z DRIVER » [Node 029] [REQ] [RequestNodeInfo]
payload: 0x1d
2021-09-05T16:26:51.329Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.333Z SERIAL « 0x01040160019b (6 bytes)
2021-09-05T16:26:51.335Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.342Z DRIVER « [RES] [RequestNodeInfo]
payload: 0x01
2021-09-05T16:26:51.349Z SERIAL « 0x010d0049841d07044003857372987e (15 bytes)
2021-09-05T16:26:51.350Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.353Z DRIVER « [Node 029] [REQ] [ApplicationUpdateRequest]
payload: 0x841d0704400385737298
2021-09-05T16:26:51.366Z CNTRLR « [Node 029] node info received
supported CCs:
· Association
· Powerlevel
· Manufacturer Specific
· Security
controlled CCs:
2021-09-05T16:26:51.379Z CNTRLR [Node 029] Interview stage completed: NodeInfo
2021-09-05T16:26:51.380Z CNTRLR [Node 029] supports Security S0, but the S0 network key was not configured. Th
** e interview might not include all functionality.**
2021-09-05T16:26:51.384Z CNTRLR [Node 029] Interviewing Manufacturer Specific…
2021-09-05T16:26:51.386Z CNTRLR » [Node 029] querying manufacturer information…
2021-09-05T16:26:51.401Z SERIAL » 0x010e00a9011d0272042500000000b7a2 (16 bytes)
2021-09-05T16:26:51.403Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 183
└─[ManufacturerSpecificCCGet]
2021-09-05T16:26:51.411Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.414Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:26:51.416Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.419Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:26:51.425Z SERIAL « 0x011800a9b700000100e97f7f7f7f010103000000000201000011 (26 bytes)
2021-09-05T16:26:51.427Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.430Z DRIVER « [REQ] [SendDataBridge]
callback id: 183
transmit status: OK
2021-09-05T16:26:51.439Z SERIAL « 0x011100a800011d087205003b634b504c00e9c3 (19 bytes)
2021-09-05T16:26:51.442Z CNTRLR [Node 029] [+] [Manufacturer Specific] manufacturerId: 59 [Endpoint 0]
2021-09-05T16:26:51.445Z CNTRLR [Node 029] [+] [Manufacturer Specific] productType: 25419 [Endpoint 0]
2021-09-05T16:26:51.449Z CNTRLR [Node 029] [+] [Manufacturer Specific] productId: 20556 [Endpoint 0]
2021-09-05T16:26:51.454Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.458Z DRIVER « [Node 029] [REQ] [BridgeApplicationCommand]
└─[ManufacturerSpecificCCReport]
manufacturer id: 0x3b
product type: 0x634b
product id: 0x504c
2021-09-05T16:26:51.464Z CNTRLR « [Node 029] received response for manufacturer information:
manufacturer: Allegion (0x3b)
product type: 0x634b
product id: 0x504c
2021-09-05T16:26:51.466Z CNTRLR [Node 029] [+] [Manufacturer Specific] interviewComple [Endpoint 0] [internal]
te: true
2021-09-05T16:26:51.476Z CNTRLR [Node 029] Interviewing Version…
2021-09-05T16:26:51.477Z CNTRLR » [Node 029] querying the CC version for Version…
2021-09-05T16:26:51.520Z SERIAL » 0x010f00a9011d038613862500000000b8c8 (17 bytes)
2021-09-05T16:26:51.522Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 184
└─[VersionCCCommandClassGet]
CC: Version
2021-09-05T16:26:51.530Z SERIAL « [ACK] (0x06)
2021-09-05T16:26:51.533Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:26:51.534Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.536Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:26:51.545Z SERIAL « 0x011800a9b800000100e87f7f7f7f01010300000000020100001f (26 bytes)
2021-09-05T16:26:51.546Z SERIAL » [ACK] (0x06)
2021-09-05T16:26:51.548Z DRIVER « [REQ] [SendDataBridge]
callback id: 184
transmit status: OK
2021-09-05T16:27:01.555Z CNTRLR [Node 029] Timed out while waiting for a response from the node
2021-09-05T16:27:01.556Z CNTRLR [Node 029] CC version query for Version timed out - assuming the node supports
version 1…
2021-09-05T16:27:01.557Z CNTRLR » [Node 029] querying node versions…
2021-09-05T16:27:01.566Z SERIAL » 0x010e00a9011d0286112500000000b94d (16 bytes)
2021-09-05T16:27:01.568Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 185
└─[VersionCCGet]
2021-09-05T16:27:01.576Z SERIAL « [ACK] (0x06)
2021-09-05T16:27:01.580Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:27:01.582Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:01.584Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:27:02.781Z SERIAL « 0x011800a9b900007700ea7f7f7f7f01010300000000420100002a (26 bytes)
2021-09-05T16:27:02.783Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:02.785Z DRIVER « [REQ] [SendDataBridge]
callback id: 185
transmit status: OK
2021-09-05T16:27:12.796Z CNTRLR [Node 029] Timed out while waiting for a response from the node
2021-09-05T16:27:12.797Z CNTRLR » [Node 029] querying CC versions…
2021-09-05T16:27:12.799Z CNTRLR » [Node 029] querying the CC version for Basic…
2021-09-05T16:27:12.816Z SERIAL » 0x010f00a9011d038613202500000000ba6c (17 bytes)
2021-09-05T16:27:12.818Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 186
└─[VersionCCCommandClassGet]
CC: Basic
2021-09-05T16:27:12.827Z SERIAL « [ACK] (0x06)
2021-09-05T16:27:12.831Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:27:12.833Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:12.837Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:27:14.044Z SERIAL « 0x011800a9ba00007800e97f7f7f7f010103000000004201000025 (26 bytes)
2021-09-05T16:27:14.046Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:14.048Z DRIVER « [REQ] [SendDataBridge]
callback id: 186
transmit status: OK
2021-09-05T16:27:24.056Z CNTRLR [Node 029] Timed out while waiting for a response from the node
2021-09-05T16:27:24.057Z CNTRLR [Node 029] CC version query for Basic timed out - assuming the node supports v
ersion 1…
2021-09-05T16:27:24.058Z CNTRLR » [Node 029] querying the CC version for Door Lock…
2021-09-05T16:27:24.067Z SERIAL » 0x010f00a9011d038613622500000000bb2f (17 bytes)
2021-09-05T16:27:24.069Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 187
└─[VersionCCCommandClassGet]
CC: Door Lock
2021-09-05T16:27:24.077Z SERIAL « [ACK] (0x06)
2021-09-05T16:27:24.080Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:27:24.082Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:24.086Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:27:24.092Z SERIAL « 0x011800a9bb00000100e97f7f7f7f01010300000000020100001d (26 bytes)
2021-09-05T16:27:24.094Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:24.096Z DRIVER « [REQ] [SendDataBridge]
callback id: 187
transmit status: OK
2021-09-05T16:27:34.104Z CNTRLR [Node 029] Timed out while waiting for a response from the node
2021-09-05T16:27:34.105Z CNTRLR [Node 029] CC version query for Door Lock timed out - assuming the node suppor
ts version 1…
2021-09-05T16:27:34.106Z CNTRLR » [Node 029] querying the CC version for User Code…
2021-09-05T16:27:34.117Z SERIAL » 0x010f00a9011d038613632500000000bc29 (17 bytes)
2021-09-05T16:27:34.119Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 188
└─[VersionCCCommandClassGet]
CC: User Code
2021-09-05T16:27:34.127Z SERIAL « [ACK] (0x06)
2021-09-05T16:27:34.129Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:27:34.131Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:34.133Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:27:35.323Z SERIAL « 0x011800a9bc00007600e97f7f7f7f01010300000000420100002d (26 bytes)
2021-09-05T16:27:35.325Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:35.327Z DRIVER « [REQ] [SendDataBridge]
callback id: 188
transmit status: OK
2021-09-05T16:27:45.337Z CNTRLR [Node 029] Timed out while waiting for a response from the node
2021-09-05T16:27:45.337Z CNTRLR [Node 029] CC version query for User Code timed out - assuming the node suppor
ts version 1…
2021-09-05T16:27:45.338Z CNTRLR » [Node 029] querying the CC version for Manufacturer Specific…
2021-09-05T16:27:45.346Z SERIAL » 0x010f00a9011d038613722500000000bd39 (17 bytes)
2021-09-05T16:27:45.347Z DRIVER » [Node 029] [REQ] [SendDataBridge]
│ source node id: 1
│ transmit options: 0x25
│ route: 0, 0, 0, 0
│ callback id: 189
└─[VersionCCCommandClassGet]
CC: Manufacturer Specific
2021-09-05T16:27:45.355Z SERIAL « [ACK] (0x06)
2021-09-05T16:27:45.357Z SERIAL « 0x010401a90152 (6 bytes)
2021-09-05T16:27:45.359Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:45.361Z DRIVER « [RES] [SendDataBridge]
was sent: true
2021-09-05T16:27:46.585Z SERIAL « 0x011800a9bd00007900ea7f7f7f7f010103000000004201000020 (26 bytes)
2021-09-05T16:27:46.587Z SERIAL » [ACK] (0x06)
2021-09-05T16:27:46.592Z DRIVER « [REQ] [SendDataBridge]
callback id: 189
transmit status: OK

Did you use secure inclusion? Do you have any other devices working in secure inclusion mode?

image

Yes I did.

I couldn’t add a key that wouldn’t error out. so I deleted z-wave js and installed it again. left the network key blank so it would auto generator a key and tried again.

AND IT WORKS.

Hello, I am having same problem with my FE599 lock, trying to pair with home assistant (on raspberry pi) with Aeotec Z-Stick Gen 5. The inclusion completes but the lock/unlock functionality is not enabled, it is greyed out. There were a lots of timeouts in the logs while pairing.

Looks like it was resolved for @franzenel by removing all keys while setting up the zwave Js addon and let it auto generate. I had also done the setup same way ( it autogenerated all 4-5 keys). And all other 40 devices are paired well…just this fe599 is giving trouble.

Please provide any help or suggestions to get fe599 fully paired and functional.