Serial Commands to command Avocor Panel

Hi,

I’m trying to control my monitor/interactive panel using Serial Commands (im completely new to using Serial Commands), as there isn’t an integration for this make of device(Avocor), but I’m having trouble in getting the right syntax.

I have a serial to USB cable plugged into my raspberry Pi and was thinking of using command line to send the serial command, but i cant get it to work.

As a test, I’ve tried plugging in my laptop using the serial to usb cable and can only get it to work when going through a command interface program.

The below image shows the command string being sent via this program and it turns the monitor on successfully.

Command Console - Working

However, if i try something similar using command prompt or PUTTY it doesn’t work:

Putty Tests

For both Command Prompt ive set the Baudrate etc up correctly so i dont think its the configuration. Below are the instructions from the panel’s manufacturer:

If anyone has got any suggestions on where to start that would be great!

Thanks in advance!