I bought two Shelly 2.5 to be used with a couple of rolling shutter. I configured them and I can use them with HA via MQTT of course.
Unfortunately I was not able to complete the calibration procedure so I cannot use them completely giving the position too.
I got an error immediately after I start the procedure:
It looks that the procedure starts but the shutter immediately has a couple of hops/shakes and stop after few second while is rolling up.
I tried to write an email to the Shelly support and They answered sending a generic documentation about some check to do to be sure the device worked properly. Unfortunately They also invite me to use Messenger/Facebook but I do not have any account and don’t like to subscribe just to have support. I wrote back an email which stays without answer.
Did anybody have my same problem calibrating the device?
Did anybody managed to talk to the support without using Messenger or Facebook?
Thank You for your help in advance.