Shelly status not updating

1

Hi there,

I hope this is a dumb ass question but I’ve been struggling for months with this.

I have many Shelly devices running but via mqtt. The reason I am not using the hass native Shelly integration is because I don’t get any status update from the devices.

For instance, if I activate a device from hass it switches fine but when I press a button actually connected to a Shelly the status from the device doesn’t update in hass. This is giving problems to my automation.
I can’t seem to fix it and I hope someone here can help me.

2

Hi,
did you managed to fix it somehow? We’re struggling with similar problem right now.

3

I did not, still using mqtt.

4

I also experience the same problem.
@thecode, can you have a look?

5

The way to ask to have look is to create an issue.
There is no other option for us to track problems and fix them. There was a bug with Gen2 devices that was fixed and for Gen1 is it mostly a setup/configuration issue. Please create an issue, fill all details, No need to tag anyone, the whole team gets notified and we will address it.

1 Like
6

@daanol, @Loeana, for me (Shelly 1, Gen1) it was indeed a configuration issue.
It seems to be solved once CoIoT was properly configured on the Shelly (as explained in the documentation)