I hope this is a dumb ass question but I’ve been struggling for months with this.
I have many Shelly devices running but via mqtt. The reason I am not using the hass native Shelly integration is because I don’t get any status update from the devices.
For instance, if I activate a device from hass it switches fine but when I press a button actually connected to a Shelly the status from the device doesn’t update in hass. This is giving problems to my automation.
I can’t seem to fix it and I hope someone here can help me.
The way to ask to have look is to create an issue.
There is no other option for us to track problems and fix them. There was a bug with Gen2 devices that was fixed and for Gen1 is it mostly a setup/configuration issue. Please create an issue, fill all details, No need to tag anyone, the whole team gets notified and we will address it.
@daanol, @Loeana, for me (Shelly 1, Gen1) it was indeed a configuration issue.
It seems to be solved once CoIoT was properly configured on the Shelly (as explained in the documentation)