Just installed this as well, and I’m not seeing any of my sensors. Just the base station, keypad and temp sensor. Missing entry sensors, smoke/co and motion for some reason. Did you ever figure out how to get them to show?
@tobycth3 I’m looking at an issue similar to what you report; please chime in there: https://github.com/home-assistant/core/issues/42814
@slomanl1 As I mentioned in that ticket, please open a separate issue so I can look at your issue directly.
Thanks for the recent updates to add sensors and battery status. This is great!
Two questions:
- All the sensor states – and indeed, the main armed/disarmed state as well – briefly go to state “Unavailable” on occasion This seems to happen for me 10-15 times a day. They seem to correspond to clusters of lines like this one in the logfile:
2020-11-06 23:26:43 WARNING (MainThread) [simplipy] SimpliSafe didn't return data for property: offline
Is this the Simplisafe servers being flaky? Could the integration attempt to ride out a single failure to fetch status? - Many of my sensors report battery status, but not the keypad, glass-break, or motion sensors. I added these to the
SUPPORTED_BATTERY_SENSOR_TYPESarray in my copy of binary_sensor.py and the entities do show up. None of their batteries are currently low so I don’t know if this actually works. Were these sensor types left out on purpose, or could they be added to the integration?
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Exactly: if you look at the log details, SimpliSafe’s cloud will return 5xx response codes, which means their upstream services are hurting in some way. Seems to have gotten worse/more frequent lately.
Appreciate the thinking about riding out a single failure; let me chew on that.
Another community member submitted the initial PR and he must have just forgotten. I will get them added!
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I’m experiencing the same exact issue. I’m brand new to SimpliSafe so I can’t say if this is an ongoing issue or not. I just noticed that within the last few weeks that i get several periods a day where the integration seems to momentarily lose connection to the servers with all devices reporting as unavailable.
Thanks for your hard work on this project. I installed the Simplisafe integration and am able to arm/disarm the system as well as access most sensor states. As I understand the docs, cameras should present themselves as locks. In fact, I have the line
2020-12-27 13:40:45 INFO (MainThread) [homeassistant.components.lock] Setting up lock.simplisafe
in my logs, but there’s no lock.simplisafe entity created. The lock.simplisafe isn’t mentioned again, where some of the other components seem to be reporting a successful setup. Where should I be looking to figure out why I can’t see a camera component?
Not quite. Cameras are not truly supported in Home Assistant because the underlying library doesn’t support them very well (https://github.com/bachya/simplisafe-python/issues/85).
Locks are separate devices; you will only see locks in Home Assistant if your SimpliSafe system has them.
Thanks for the clarification. I thought I read somewhere the cameras would be detected as locks, and got excited when I saw lock in the log. Oh well. I don’t think I’ll be moving to a new doorbell just for HA integration.
Pretty new to Home Assistant but am loving it and the SimpliSafe integration so far. As I understand it, cameras are still a work in progress. I have a SimpliCam and would be more than happy to help anyway that I can. @bachya, if you’d like I’d even be willing to set up my camera on an account for you to access. Let me know if there’s anyway that I can help.
For those who have set up the secret alerts. Is there a way to set up a secret alert so HA is notified but not get an alert on your SimpliSafe App?
I want to set up a motion sensor inside my house to turn on certain lights if the sun is down BUT I don’t want to be alerted throughout the day on my app. Very annoying.
I asked support at SimpliSafe and they said this is not configurable at this time.
That’s unfortunate. Thanks for following up!
I’m looking into getting a Simplisafe system - can someone tell me, does this integration work without having to have an active monitoring subscription with Simplisafe? Also, looking at this thread ( SimpliSafe very unreliable as of late - Configuration - Home Assistant Community (home-assistant.io)) it seems like maybe it’s not such a great idea to go this route if even it doesn’t require one. Anyone know of anything like SimpliSafe except that works locally?
Take a look at the docs for the library that powers the Home Assistant integration: Usage — simplisafe-python 2024.01.0 documentation
The unpublished simply safe cloud API has been very flaky of late, so your mileage is going to vary. Some people are having pretty continuous problems; others, like myself, only have an issue every now and again and for the most part, it’s been fairly stable.
You can actually build a nearly complete, totally localized alarm solution all in Home Assistant (using Z-Wave/Zigbee/RF sensors); here’s an example: GitHub - nielsfaber/alarmo: Easy to use alarm system integration for Home Assistant
I say “nearly“ because it misses one crucial piece: a dispatch service. It all depends on whether you want your alarm to merely scare people away with a siren or actually call fire/police/etc.
There’s been some investigation of Noonlight as a programmatic API connected to dispatch services, but my own investigation has been inconclusive: that API is more geared towards corporate partners than individual users, but it may be possible for individual consumers to get keys anyway.
Thank you! That is very helpful. I’m actually actively looking to avoid dispatch service because I find it annoying, an alert to my phone is enough for me - I can decide myself if I need someone to come out. Thanks again!
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Hey @bachya, I’ve noticed recently that every time I log into the SimpliSafe app on my phone it prompts me to setup multi-factor authentication. Has the HASS SimpliSafe integration been tested with multi-factor authentication? I can’t find any FAQs for this and I haven’t enabled it yet on my account because I didn’t want to risk it breaking the integration.
Yes, the integration takes this into account.
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Thanks for all the hard work on this integration. I am a N00b to HA so please forgive me for my sometimes N00b questions.
I have the Simplisafe integration installed, and working good. I’m getting the erroneous audible message when smart lock is present. I have two locks and sometimes I get two messages.
After google searches and searching the forum I’m not finding a fix or a way to stop the messages.
Any help would be appreciated.
Unfortunately, this happens to many of us with the locks. I have not found an underlying cause.