You’ll have to research it/ask, for any not understood or needed requirements, there’s a Noonlight integration in HACS. I don’t use monitoring myself. I think its about $10 per month.
Is it easy to cancel? I have no idea. Make sure it suits your needs if you go there. All DIY with Alarmo as you know. Your security may differ from my security needs.
Wyze and others use them for their home security monitoring.
Concerning SS. I’ll go all the way back to December 2022.
Car in my yard overnight, several times, neighbor reported it to me. Out of state tags. SS cameras saw nothing since, they only see about 30 feet for detections, exception, cars 150 feet away and tree limbs, birds, bugs etc. Zones are wishy washy also. Mine are practically pointed at the ground to avoid nuisance detections.
Called SS per their advertising as seen on TV and multiple get paid for click thru websites. Initial investment $1,348.00. 5 outdoor cams, 5 solar panels, 2 doorbells, base station and 25-30 sensors.
None of the cameras would connect properly to a single router for streaming TV and a phone or two etc. practically useless.
Tried WiFi extender. Laughable.
$250 later. Added Orbi mesh with two APs. Wifi everywhere and Dbm strength.
Multiple forced camera updates, usually fixed one thing and broke one or two other things.
I’ll say the sensors and base station have been fine, other than mostly useless for integration. Hiccups yes, nothing that forced me to return the base, only did the battery removal base reset once.
Doorbells x2, can’t connect to a single SSID broadcasting both frequencies router. Old technology wifi antennas. Can’t read the QR code. Used my old 2.4ghz router to get everything connected then transitioned to Orbi with same SSID name and password. Seamless connection.
Two many disconnects for viewing cams to mention, multiple random detections late last year for several months, live view excruciatingly slow. I’m all solar, no power cables for any or very little performance mode firmware advantage. Had to basically turn them all off or the batteries would have died with solar. Kind of defeats the purpose of security cameras.
Even so, some improvement with some bugs like no longer charging with performance mode 1.20 forced firmware to cameras. Eight seconds average live view now on outdoor cams, too slow probably to see a perp, but better, doorbells live view, hit or miss as well as getting successful uploads consistently. I’m 350Mbs down amd 24Mbs up.
Detections for some reason mostly ok for both.
Lived on their forum. Admins almost always point issues back at the customer. And in some cases rightly so if a weak, one router WiFi is in use. They hate me I’m sure. Lol
They should sell a mesh or at least warn a customer. Wyze sells a mesh. ADT sells a mesh for example. Not recommending either. Wifi strength matters.
The cameras system for me and many, many others, see their forum, at least is/was a very fiddly PITA, excluding the base and sensors.
Late this spring thay offered me an all camera refund after threats of filing with my AG and theirs. Their AG just finished and won a similar lawsuit against Safe Home Security in Massachusetts. Some other states AGs also sued. About 6 million, took 5 years.
After all my complaints, I declined as not fair to them after using them for some 13 months, plus I’m too old to climb ladders to remove them frankly, needed my son to help install them. Not worth the hassle in the end. SMH. Made some of the animosity go away though.
Ongoing class action in California. NOMB
Ongoing case of copyright infringement. NOMB
Their retention policies to cancel. FTC Click to Cancel “might” fix that this year.
Absolutely closed system. Advertising is questionable there.
Foreign support is difficult via chat or voice, but not always. Who’s isn’t though these days.
They aren’t the old Simplisafe family owned business they used to be. Hellman & Friedman owns controlling stock. Water under the bridge now. Done with them, unless a warranty issue pops up in my 3 year warranty. The forum admins ignore my posts anyhow.
I added and have active about 10 Wyze inexpensive USB cameras looking thru my windows and screens.
The features in their app and cameras run circles around SS old 2017 to 2019 camera hardware and their app. They’ll stay in the windows even if I add Reolink doorbells and some outdoor Reolink IP POE cams. Redundancy and extra coverage.
Automations in app, SD card for 24/7 recording in every cam and their doorbells. 4 more on the way to be installed. Inexpensive. Throw away disposable cost. New V4 is $35±. Support like all most others, pathetic. But functional.
$99 per year for up to 99 cameras or $2.99 to $3.99 per month for one camera for extra app features. No hubs. I Started with 1 model OG to test and now have 14.
Perfect? No. Way better, definitely yes! No comparison in cost. Model OGs and V4 open live view in 1 second. Etc. Etc. Pan cams 3 seconds. Way less fiddling. I’ve seen animals at night I didn’t even know were there before.
Wyze is not terribly HA friendly yet…there is an integration in HACs for motion etc. Model OG no motion entity in HA. Fiddly to get cams in though, but it can be done. I haven’t. They did have cloud issues as reported on the web, but I dont have any in sensitive areas, pan cams in basement and garage. So I don’t really care. I use the app mostly anyhow.
The only way to know what isn’t being seen by SS cameras is to buy another brand, Wyze for example, and compare actual detections side by side. No battery cams or security companies for me ever again. Lesson learned. This is my story in brief, and may not be everyone’s. Some are happy with Simplisafe power cables attached.
Seems like I’m selling Wyze, I’m not really, it was recommended I try them on the Simplisafe reddit sub by the admin, so I did. No looking back now.