Hello,
I have 15 synope RF 14’000 and I am very intersted of the plug in.
Unfortunatli, I get an error:
Logger: homeassistant.setup
Source: custom_components/neviweb/__init__.py:142
First occurred: 20:59:13 (1 occurrences)
Last logged: 20:59:13
Error during setup of component neviweb
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/setup.py", line 190, in _async_setup_component
result = await asyncio.wait_for(task, SLOW_SETUP_MAX_WAIT)
File "/usr/local/lib/python3.7/asyncio/tasks.py", line 442, in wait_for
return fut.result()
File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/neviweb/__init__.py", line 44, in setup
data = NeviwebData(hass_config[DOMAIN])
File "/config/custom_components/neviweb/__init__.py", line 67, in __init__
self.neviweb_client = NeviwebClient(username, password, network, network2)
File "/config/custom_components/neviweb/__init__.py", line 98, in __init__
self.__get_network()
File "/config/custom_components/neviweb/__init__.py", line 142, in __get_network
self._gateway_id = networks[0]["id"]
KeyError: 0
I am not schur for credentials, how can I check it ?
from what you’ve sent I assume that you didn’t put the line network:…
If so the component will pick the first one. But it look like it cannot login to Neviweb. You should provide your login and password you use to connect to neviweb. You can add them directly in configuration.yaml:
In your log you should see the login result like this: [custom_components.neviweb] Login response: {'user': {'id': 12345, 'role': 'owner', 'email': 'Your@email', 'locale': 'fr', 'format': {'time': '24', 'temperature': 'c'}},...... '}
look like you didn’t login succesfully to Neviweb. This is the first step.
You can’t use a different login and password then what you use to connect to Neviweb with your browser.
Open Chrome or Firefox and try to connect to https://neviweb.com/login. Once it work use the same login and password in HA
Ok, thanks,
I check credentials, and put email_address as username.
I have now the following errors:
Logger: custom_components.neviweb.light
Source: custom_components/neviweb/light.py:102
Integration: Sinope Neviweb (documentation)
First occurred: 23:36:23 (1 occurrences)
Last logged: 23:36:23
Error in reading device neviweb dimmer Salon: ({'errorCode': 'ReadTimeout'}), too slow to respond or busy.
Logger: homeassistant.components.climate
Source: custom_components/neviweb/climate.py:112
Integration: Thermostat (documentation, issues)
First occurred: 23:35:52 (10 occurrences)
Last logged: 23:36:10
neviweb: Error on device update!
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 319, in _async_add_entity
await entity.async_device_update(warning=False)
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 472, in async_device_update
await self.hass.async_add_executor_job(self.update)
File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/neviweb/climate.py", line 112, in update
self._wattage = device_data[ATTR_WATTAGE]["value"]
KeyError: 'wattage'
Logger: homeassistant.components.climate
Source: __main__.py:356
Integration: Thermostat (documentation, issues)
First occurred: 23:36:01 (1 occurrences)
Last logged: 23:36:01
Setup of climate platform neviweb is taking over 10 seconds.
Logger: custom_components.neviweb.climate
Source: custom_components/neviweb/climate.py:122
Integration: Sinope Neviweb (documentation)
First occurred: 23:36:00 (1 occurrences)
Last logged: 23:36:00
Cannot update neviweb climate Garage: {'error': {'code': 'DVCCOMMTO', 'data': {'retry': 2}}}. Device is busy or does not respond quickly enough.
So you get all your devices. But on update some are busy and do not respond to your request fast enough. ```
{‘errorCode’: ‘ReadTimeout’}
the device is busy with another request probably from Neviweb that is polling your devices regularly.
HA will retry few minutes later.
For `KeyError: 'wattage'` what type of thermostat do you have ? Is it a TH1400RF low voltage ?
It is possible that for this one there is no attribute wattage. Please open your browser and connect to Neviweb. Pick one of your thermostat and check the parameters. For thermostat TH1120RF 3000W and 4000W and probably thermostat TH1300RF there is a «Charge connectée (watts)» parameter. For your TH1400RF if this parameter is missing then we should not check for wattage.
Check also in HA log home-assistant.log for the update of your thermostat. check for
`[custom_components.neviweb.climate] Updating neviweb climate «your thermostat name»... 'wattage': {'error': None, 'value': 783}`
What do you get for wattage ?
For `'code': 'DVCCOMMTO'` it is the same as for first error kind of timeout
Hmmm … sorry but not really.
I added the power for all thermostats and rebooted the have server.
I have 15 thermostats but only two are detected by have.
One is unreachable (may be to far of the gateway)
The second are detected but a lot of data are missing or false:
Attributs d’état (YAML, facultatif)
1 restored: true
2 hvac_modes:
3 - ‘off’
4 - auto
5 - heat
6 max_temp: 0
7 min_temp: 0
8 preset_modes:
9 - none
10 - away
11 - temporary
12 supported_features: 17
13 friendly_name: neviweb climate Atelier Thierry
14
I am presently outside of home for fiew days. When I will be back home I can send you more logs and info.
Thank you another time for your work.
Regards
Thierry
If Neviweb can see your thermostat then HA should see them because it get the data from Neviweb. If you see only two thermostat in HA it’s probably because the other are from different type or family. When we receive data from Neviweb the devices are registered to climate, light or switch according to there type number. Presently we recognise three type for thermostat:
type 10 = thermostat TH1120RF 3000W and 4000W
type 20 = thermostat TH1300RF 3600W floor, TH1500RF double pole thermostat
type 21 = thermostat TH1400RF low voltage
if your thermostat have a different type it won’t be registered as a climate device and won’t appear as thermostat in HA.
In custom_components/neviweb edit __init__.py and uncomment lines #215 and 221. Remove the # and the space in front of those line so it look like this:
for device in self.gateway_data:
data = self.get_device_attributes(device["id"], [ATTR_SIGNATURE])
if ATTR_SIGNATURE in data:
device[ATTR_SIGNATURE] = data[ATTR_SIGNATURE]
_LOGGER.debug("Received signature data: %s", data) <--
if self._gateway_id2 is not None:
for device in self.gateway_data2:
data2 = self.get_device_attributes(device["id"], [ATTR_SIGNATURE])
if ATTR_SIGNATURE in data2:
device[ATTR_SIGNATURE] = data2[ATTR_SIGNATURE]
_LOGGER.debug("Received signature data: %s", data) <--
_LOGGER should be alligned with the «if» above
Then restart HA and check in home-assistant.log for lines like this: [custom_components.neviweb] Received signature data: {'signature': {'protocol': 'miwi', 'type': 10.....
type 10 is a thermostat TH1120RF
with this we can get the type of your thermostat and add them to HA
Hello,
I write the power for all thermostats and lamps.
Now, when I restart H.A I see 6 of 6 lamps. For each I can see details on developpment tools.
For thermostats, I see only 2 of 11 thermostats. For each two, the state is unavailable.
I modified the software as you wrote me and restart H.A
I double check that all power are written in devices.
I have the same error:
2020-07-06 21:28:38 ERROR (MainThread) [homeassistant.components.climate] neviweb: Error on device update!
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 319, in _async_add_entity
await entity.async_device_update(warning=False)
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 466, in async_device_update
self.update # type: ignore
File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/neviweb/climate.py", line 112, in update
self._wattage = device_data[ATTR_WATTAGE]["value"]
KeyError: 'wattage'
But I double check that all device as the power attribute ie wattage correct.
Is that possible to write the name of the device that as an error on the config in the python exception ?
Ok I’ve created a new branch «Wattage-attribute» copy file climate.py over the one you have in custom_components/neviweb. I’ve added debug for the wattage to tel you which device it is.
To find out what are the thermostat that are not discovered, I need your log. Did you removed the # in front of line 215 and 221 of __init__.py ? this will give us the signature data for each devices to find out if some of your thermostat have a different type number.
Then send me your log for the line with «Received signature data:…»
See my previous post. We need to find out why your thermostat do not appear. Are they all GT125 thermostats. If they are GT130 Zigbee thermostats, you need to install sinope-130 custom component to be able to see them.
Hello,
About my config. I have one GT125 no more gateway.
I have low voltage thermostats GT125 and light regulator. No more devices.
All devices are seen on the Neviweb web site.
I remove the # in line 215 and 221 on init.py.
I put the log in pastebin: https://pastebin.com/VWHjQiRE
May be you can see someting…
Many thanks for your help and I will try the branch you create for me!
Question: wha you read the wattage attribute ? is it used in home assistant ?
Best regards
Thierry
Ok, I just replaced the climate.py file and reboot.
That’s instersting !
Its appears that a lot of thermostat as the wattage attribute missing !
But… in reality, the attribute is ok in the neviweb web site.
Thanks for your log. I can see all 10 thermostats. Effectively there is no Wattage attribute for that thermostat. In Neviweb, the wattage is calculated by the thermostats and it appear in the device configuration but you cannot change it. Probably for your thermostat, as the device cannot calculate what is the connected load, you need to add it to the parameters manually. So I’ll update climate.py to reflect that. Could you tell me if your thermostats can do a variable heating %, or just on/off ?
Could you tell me the name of one of the thermostats that were detected first. I’ll check you log to see if there is something different for those one.
Ok I’ve found it. The wattage you write in your Neviweb thermostat parameters (last line) is for the wattage for the auxiliary heating system. If you don’t have auxiliary heating system you leave it to 0 (zero). This low volage thermostat is equiped with and auxiliary control to manage an emergency heating system in case of your main heating is defective. This is the same for the floor thermostat that can heat the floor or manage an emergency heating in case of defect.
This is why you also have the «cycle sortie auxiliaire» parameter, that is used to manage the auxiliary heating system.
So there is no wattage attribute for this thermostat but there should be an auxiliary wattage parameter.
Hello,
Many thanks for your new version of software.
I have no more error and it’s seams to work very well.
Now, I will try to access to the temperature and command curtains when the temperature is to high !
