Sky Connect not recognized correctly

I have a problem with my new Sky Connect. It is not recognized correctly because it cannot be found in the hardware. It is still able to control devices via ZHA. But I can’t install firmware updates or other firmware using hardware.

I have already done a firmware update via your web flasher and also tried the matter firmware but it didn’t help. I have also tried it on a whole new HA system but the problem still persists.

See if this thread topic helps