SkyConnect not finding devices

Configuration Zigbee
42

Same here Mate. I gave up and back using my ConbeeII happily.

43

Same issue. This is what Iā€™m seeing

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44

I had the same issue and found an answer somewhere here in the forum.

  1. shutdown the HA host (not only the HA server, the entire host system),
  2. unplugg the stick
  3. start the host and wait for a complete boot
  4. shutdown host again
  5. plugg the stick in again and start the host

Hope it helps

2 Likes
45

After 3H of tentativeā€¦ I found your post and it worked ! Thank so much

46

I wasted the last 3 hours and still havenā€™t gotten even 1 device to connect.

One person said 20cm. Iā€™m literally touching the Skyconnect and my Zigbee devices together, and they wonā€™t connect.

Iā€™ve tried a 2m USB 2 cable, as well as a 15ā€™ USB 3 cable. All of them plugged into a USB 2 jack on the Raspberry Pi.

My Logbook has nothing:
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Itā€™s correctly on channel 25 too!
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My life consists of looking at this screen:

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All my devices are from IKEA. I just bought them this weekend:

  • VALLHORN
  • VINDSTYRKA
  • STYRBAR
  • RODRET
  • PARASOLL

Iā€™ve never used Zigbee in my life. I was excited after seeing peoplesā€™ YouTube videos on the technology and the Skyconnect, but it seems like itā€™s not possible to get a connection no matter what I do.

I even tried different AAA battery brands. I was using Kirkland (from Costco) but also tried Duracell and a pair from an old Blu-ray player remote.

All batteries measured in the ā€œGOODā€ area when I used a battery tester.

The one thing I can think is that I have 8 access points in my house: a mix of UniFi U6 Pro and Enterprise. 2.4GHz is set to ā€œMediumā€ transmit power, but I also have 114 2.4GHz Wi-Fi devices as well as 40 Bluetooth buttons. This is a pretty noisy house in the 2.4GHz range.

Either way, my Bluetooth LE buttons connect from at least 20ā€™ away, so I canā€™t believe that itā€™s just the radio environment.

Also, the Skyconnect chose either channel 20 (once) or 25. I even tried manually setting it to 26 to no avail.

I actually bought two Skyconnects and had one flashed as Thread and the other flashed as Zigbee. Because I thought maybe my radio was a dud, I even flashed the other with the Zigbee firmware, but now I see two Skyconnect adapters even though only one is plugged in:

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I donā€™t understand why not one device will connect. Is there a way I can hook it up to my Windows PC or move it to another device thatā€™s not the Raspberry Pi in the network closet?

47

I tried the other Skyconnect and now I have 2 Zigbee routers on there too! Anyone know why?

Regardless, I finally figured it out. The IKEA documentation was wrong. It said to hold for 10 or more seconds close to a Zigbee router. You actually need to press the link button 4 times in quick succession, then it turns red and starts to pair. You do need to be close to the device though.

After that, I was able to get everything working on multiple floors even with Channel 11 in use and 8 access points in my house!

48

That got me too when I started with Zigbee.

1 Like