Skyconnect Zigbee and Open Thread add-on

Configuration Zigbee
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1

I am trying to connect my new Skyconnect Zigbee/Thread dongle with Home Assistant on a RaspberryPi 4 and I have been unable to get the device to connect… I get Serial Port Settings “failed to connect” error.

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I could use some advice.
The Open Thread Border Router and Thread integrations seam to be recognized and operational.

2

Welcome to the forums. Are you sure that the port is correct?

3

Thank you for replying.
I’m a newbie and wouldn’t know the answer to the port question. How would I troubleshoot this?
Should I be in the “Devices” tab since this is essentially a dongle being used here?
Should I start from scratch…uninstall and reinstall the Skyconnect dongle?
I do not have any devices or automations of consequence on my system as yet, so I’m fine to start this process all over again.

4

Check what port it is connected to through Settings → System → Hardware → All hardware. Look for the device in the list.

5

I see…

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7

I copied and pasted the Serial Device Path into the port settings, still “Failed to connect”
Does this device not allow Zigbee and Thread to co-exist working with HA?

8

I don’t think that’s recommended, no. I don’t use the Skyconnect but there should be plenty of info if you search the forum, I see the topic quite often.

9

I’m not entirely sure based on what you have posted, but a couple of things to help out:

  • SkyConnect can be used directly by ZHA (ZigBee only) Integration or OTBR AddOn (Thread only), or Multiprotocol (both Thread and ZigBee) AddOn but only one of these at a time.
  • By default SkyConnect is shipped for ZigBee usage (and thus ZHA Integration). HA may auto-config SkyConnect to work with OTBR AddOn or Multiprotocol AddOn if it sees these AddOns running. You have some control over this using the UI->Settings->Hardware CONFIGURE button (as you show above).

What I think is happening is that you have Multiprotocol AddON installed (it shows Reconfigure IEEE 802.15.4 radio multiprotocol support), and HA has auto-configured SkyConnect to be used with Multiprotocol AddOn, but what I think you attempted to do at the beginning of this post is to use the ZHA Integration where it fails to connect to /dev/ttyUSB0, which would likely happen if the Multiprotocol AddOn is already connected to it.

You should also know that the Multiprotocol AddOn for now has been put on the shelf from a developers perspective, so I would not use it. So either use the SkyConnect with ZHA Integration (or even ZigBee2MQTT AddOn) or with OTBR AddOn.