Smartthings access token error

I’m super new this to this i recently installed hassio i have integrated the givens (hue, lifx). i’m running version 0.101.2 and i just cannot get smartthings to accept my access token. any words of wisdom would be great and also if i didn’t post this in the right category i do apologize. I’m using home assistant cloud as well to access home assistant out of home. Again please bare with me as i’m new and just want to learn. Thanks for any help.

errors i’m getting range from:
uid/guid format
unknown error

Mine is formatted in the following way, maybe check yours looks like this:
XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Creating a new token wasn’t that hard when I lost mine between uses.
Maybe just make a new one.

Good luck.

mine looks exactly the same i copied from website and pasted in spot and i get that unknown error message