Good morning,
I’ve tried this morning to make an snapshop, but after a minute i get the following error message:
but whenI refresh the page I can see the created Snapshot.
regards Tim
Look in the supervisor logs for any errors.
Try downloading the snapshot and opening it with a file compression tool, do you see everything you should have backed up?
this is my logfile:
20-11-18 10:22:39 INFO (MainThread) [supervisor.snapshots] Found 11 snapshot files
20-11-18 10:22:42 INFO (MainThread) [supervisor.snapshots] Creating new full-snapshot with slug 039297cd
20-11-18 10:22:42 INFO (MainThread) [supervisor.snapshots] Snapshotting 039297cd store Add-ons
20-11-18 10:22:42 INFO (MainThread) [supervisor.addons.addon] Building snapshot for add-on core_mosquitto
20-11-18 10:22:42 INFO (MainThread) [supervisor.addons.addon] Finish snapshot for addon core_mosquitto
20-11-18 10:22:42 INFO (MainThread) [supervisor.addons.addon] Building snapshot for add-on core_configurator
20-11-18 10:22:42 INFO (MainThread) [supervisor.addons.addon] Finish snapshot for addon core_configurator
20-11-18 10:22:42 INFO (MainThread) [supervisor.addons.addon] Building snapshot for add-on a0d7b954_esphome
20-11-18 10:23:24 INFO (MainThread) [supervisor.addons.addon] Finish snapshot for addon a0d7b954_esphome
20-11-18 10:23:24 INFO (MainThread) [supervisor.addons.addon] Building snapshot for add-on core_samba
20-11-18 10:23:24 INFO (MainThread) [supervisor.addons.addon] Finish snapshot for addon core_samba
20-11-18 10:23:24 INFO (MainThread) [supervisor.snapshots] Snapshotting 039297cd store folders
20-11-18 10:23:24 INFO (SyncWorker_7) [supervisor.snapshots.snapshot] Snapshot folder share
20-11-18 10:23:24 INFO (SyncWorker_7) [supervisor.snapshots.snapshot] Snapshot folder share done
20-11-18 10:23:24 INFO (SyncWorker_1) [supervisor.snapshots.snapshot] Snapshot folder homeassistant
20-11-18 10:23:43 ERROR (MainThread) [supervisor.snapshots] A snapshot/restore process is already running
When I exclude the addons, everything is fine.
Also when I download the Snapshot, it looks fine.
Try a full reboot (Supervisor / System / Host System tab / Shutdown button).
If it still happens after that you might have to log an issue here: Issues · home-assistant/supervisor · GitHub
I do remember I used to get errors when creating very large snapshots but not what the actual errors were.
You could always create a partial snapshot. You don’t really need to back up these:
Mosquitto - just save the configuration in a text file off system somewhere. Paste it back in if you ever have to reinstall it.
ESPHome - just save the configuration in a text file off system somewhere. Paste it back in if you ever have to reinstall it. All the device files are backed up in your config folder.
Samba - just save the configuration in a text file off system somewhere. Paste it back in if you ever have to reinstall it.
Configurator - can’t really comment on this one as I don’t use it. but I suspect you would be ok with just saving the configuration.
Going to test it tonight when Im back home.
I’ve just tried it over Nabu Casa, perhaps this is the fault. With Nabu Casa I sometimes get an timeout.
Would you recoment to make a clean install or just leave it like this ?
The snapshot runs locally on your home assistant server. It has nothing to do with Nabu Casa.
That’s way too drastic. No need for a reinstall at all.
Just a little update.
If I exclude the share and media folder the snapshot is fine.
Thats ok for me, i dont need the share an media folder in my backup
regards Tim
I am having this issue also. I can not make or restore a snapshot. Error on attempting to restore is ‘‘Error: Unknown error, see supervisor’’. Log records ‘HomeAssistantCore.update’ blocked from execution, system is not healthy" when I attempt to upgrade to latest H/A Supervisor version 0.118.2 from 0.118.0.Any suggestions?
Yes, same problem here. I noticed over the last few days since updating to version 0.118.0, that I cannot update the core. As well my daily snapshots have not happened for the same time period.
I see:
Update Available
Home Assistant Core 0.118.3
You are currently running version 0.118.0
When I select I get the next box:
Update Home Assistant Core
Are you sure you want to update Home Assistant Core to version 0.118.3?
and when I select that button, nothing happens.
When I look in the log I see:
WARNING (MainThread) [supervisor.jobs] ‘HomeAssistantCore.update’ blocked from execution, system is not healthy
WARNING (MainThread) [supervisor.jobs] ‘SnapshotManager.do_snapshot_full’ blocked from execution, system is not healthy
I also tried to install an Add-On, and then I see:
WARNING (MainThread) [supervisor.jobs] ‘AddonManager.install’ blocked from execution, system is not healthy
Host System is an Intel Nuc
Operating System Ubuntu 20.04.1 LTS
Docker version 19.03.13
Running Nabu Casa
Supervisor
Version 2020.11.2
Newest Version 2020.11.0
Channel stable
You are running an unsupported installation.
I’ve done multiple restarts of HA, full reboots of host system, and tried through VNC and the iOS apps. No joy.
Is it possible that the update to 0.118.0 caused an error?
I recognize Supervisor is not supported for Ubuntu 20.04.1 LTS. Is it even possible to not run Supervisor, and should I remove it somehow? How does one figure out why the “system is not healthy”? The “More Info” link just takes me to the log where I see the above entries.
Is there a way to run updates manually?
Thanks!
there’s an open ISSUE
Should be fixed with latest Supervisor 2020.11.3
so for all of us having this exact same problem, how do we get Supervisor 2020.11.3 if we’re running Docker/Portainer?
I tried joining the beta channel, surprised to see 1.0!! but cannot update:
20-12-03 01:30:45 WARNING (MainThread) [supervisor.jobs] ‘HomeAssistantCore.update’ blocked from execution, system is not healthy
Docker version
19.03.13
Supervisor Version
2020.12.2
20-12-03 01:28:56 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
20-12-03 01:28:56 INFO (MainThread) [__main__] Running Supervisor
20-12-03 01:28:56 WARNING (MainThread) [supervisor.core] System running in a unsupported environment!
20-12-03 01:28:56 CRITICAL (MainThread) [supervisor.core] System running in a unhealthy state and need manual intervention!
20-12-03 01:28:56 INFO (MainThread) [supervisor.addons] Phase 'AddonStartup.INITIALIZE' starting 0 add-ons
20-12-03 01:28:56 INFO (MainThread) [supervisor.core] Supervisor reboot detected
20-12-03 01:28:56 INFO (MainThread) [supervisor.misc.tasks] All core tasks are scheduled
20-12-03 01:28:56 CRITICAL (MainThread) [supervisor.misc.hwmon] Not privileged to run udev monitor!
20-12-03 01:28:56 INFO (MainThread) [supervisor.core] Supervisor is up and running
20-12-03 01:28:56 INFO (MainThread) [supervisor.host.info] Updating local host information
20-12-03 01:28:56 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state CoreState.RUNNING
20-12-03 01:28:56 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete
20-12-03 01:28:56 INFO (MainThread) [supervisor.host.services] Updating service information
20-12-03 01:28:56 INFO (MainThread) [supervisor.host.network] Updating local network information
20-12-03 01:28:58 INFO (MainThread) [supervisor.host] Host information reload completed
20-12-03 01:29:23 INFO (MainThread) [supervisor.snapshots] Found 10 snapshot files
20-12-03 01:30:03 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token
20-12-03 01:30:27 WARNING (MainThread) [supervisor.jobs] 'HomeAssistantCore.update' blocked from execution, system is not healthy
20-12-03 01:30:45 WARNING (MainThread) [supervisor.jobs] 'HomeAssistantCore.update' blocked from execution, system is not healthy
1 Like
Same problem for me. Unable to update any addons as well.
Anyone? How do you install a previous version of supervisor on Docker??
Wow. No answers on this forum. 'com guys. This is a BIG deal and it’s affecting a LOT of people.
Here is the solution. I’ve outlined the very specific steps to fix this problem on Supervised Linux installs. It may work on other installs. I don’t know:
somebody mark this as th solution pls.
1 Like
Hello. I’m a newbie here …
When installing HA for the first time, I also encounter this error … 
I would like you to help me, as I don’t know how I find my Home assistant install directory.
I have a virtual machine with Ubuntu Server running, so how do I do the steps mentioned?
Thanks a lot!
I’m running 2021.2.3 and I have the same error:
‘SnapshotManager.do_snapshot_full’ blocked from execution, system is not running - CoreState.FREEZE
I’m getting this error now. I’m on core-2021.3.0, supervisor-2021.03.4.
I saw the Core update to core-2021.3.1 is available, and tried to make a snapshot before updating. This was the result:
Tried it twice, same error. This is in the Core logs:
2021-03-05 08:15:54 ERROR (MainThread) [homeassistant.components.hassio.handler] Timeout on /snapshots/new/full request
2021-03-05 08:15:54 ERROR (MainThread) [homeassistant.components.hassio] Failed to to call /snapshots/new/full -
2021-03-05 08:38:56 ERROR (MainThread) [homeassistant.components.hassio.handler] Timeout on /snapshots/new/full request
2021-03-05 08:38:56 ERROR (MainThread) [homeassistant.components.hassio] Failed to to call /snapshots/new/full -
How can I fix this? Thanks.
Having the same issue here.
Running on Debian 10 unable to update supervisor manually either.
Have rebooted super visor manually and tried to update manually issue persits
Same issue here using a pi4! I cant update to the new version and cant restore an snapshot. event not with command line. seems the last release broke it all.