Solved: Android 13 and HA fails

After I updated my Samsung Galaxy S20 to android 13, my HA APP crash, it open the start screen (connect to the cloud) af shows the right panel, bur after 10 - 20 sec. it all crash.

Both APP and HA is updated to latest version.

Do others have the same experience?

Works fine on a Google Pixel (and a Samsung tablet):

  • HASS 2022.12.7
  • Companion 2022.11.0-full
  • Android 13
  • Pixel 6

Settings → Apps → HASS → Clear Storage / Clear Cache perhaps?

Sorry, have tried clear the cache, without success. I assume that the HA app use the default browser. so I have tried to change from Chrome to Edge - but same story, crash after seconds.

Clearing cache is not the same as clearing data which forces you to login again.

I think I have found out why, it seems to be the number of cards on the page shown, If I delete some of them, it works!
It might be load time or something similar. If this is connected to my android update or not, I don’t know.

But now I’m a happy user again :slight_smile:

are any of them a custom card? if you can reproduce the issue try to see if you can get the logs. Maybe the app was able to save the crash. Next time it happens go to Settings > Companion App > show and share logs. From there look at the top to see if there is a Recent Crash tab to get the failure. The app should not crash but we need to see why it crashed to fix that.

I will try to reestablish the error, I’m using these custom cards: ApexCard, Sun Card and Weather Card.
Coming back, I have some Christmas arrangements, will return within a few days.

I have not been able to reestablish the problem, it has nothing to do with load time as I had in mind – I have added a page with huge number of cards.

In the meantime, both my HA App and my Android 13 has been updated …

Sorry

I will of cause update if I get the problem again.

BTW: I do also have an old Android 7 tablet, when I had the problem on my Android 13 phone, it worked on my Android 7 tablet