[solved] Backup restore doesn't work

I created a backup of my HA install from the VM. I then installed HA on RPi4 and tried to restore the backup, but it ends up with an error
Unknown error, see supervisor
If I go to System/Logs it says “There are no new issues”. Downloading Full Logs produces an empty file.

I can’t even ssh into the install, because after installing the SSH addon, it will not start. And the logs remain empty.

Try to open the backup to see if there is a homeassistant folder included.
Sometimes the backup does not finish correctly, so trying to install a backup file from such an event will always fail.
You can often use a zip program to open the files.
I use 7-zip, but WinZip or WinRAR should work too.


I think it is complete.

Yeah, it looks complete.
Maybe a manual restore of the folders could solve it.
It should be possible, but I have no experience in it, so hopefully someone else can help here.

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Is there really no working backup/restore function in Home Assistant?

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Seems you are using google drive to backup your installation. Check out this guide. It contains lots of useful information incl. backups to google drive. https://www.derekseaman.com/2023/04/home-assistant-pt-3-restoring-your-configuration.html

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The backups were from v10, while the new HAOS was v11. I upgraded the source to v11, made a new backup and then the restore worked.

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