[Solved - check zstick firmware is up to date] 3 systems work with smartstart - 1 does not

Configuration Z-Wave
1

Hi all zwave lovers out there.

Like I say in the subject I have a weird situation where one of the 4 machines with zwave I’ve setup for family and friends does not present a QR code/smartstart option to add a zwave device.

Only noticed when trying to add a windows sensor that is the first battery powered device at that location. The same sensors as I have at my home that I was only able to add when using the QR code option.

I’ve compared the 2 machines configuration.yaml and things look correct but I must be missing some component that smartstart requires.

Any ideas? Screenshot attached from problem machine…

image

and the option is just not there. Screenshot from my working machine…

image

Thanks in advance! :beers:

I should have mentioned - All systems running the official Z-Wave JS addon - up to date supervised installs on raspberry pis.

2

Are doing this from the app or a web browser? Try clearing your cache.

3

Multiple browsers tried - I’m able to remote in using my PC but the machine at that house did the same.

App also failed to present my friend the QR option but unfortunately I don’t have the app available to me as this is not my house.

Thanks for the reply tho - always good to start fresh

4

You have not mentioned what controllers you are using. Are they identical? SmartStart is not supported in older controllers. For example, the Nortek HUSBZB-1 and Aeotec Gen5 with fw < 1.2.

5

Another valid point - the 2 systems I took screenshots from both use Aeotec Z-Stick Gen5+

ZW090
by AEON Labs
Firmware: 1.2

Ah-ha! The problem location seems to need the latest firmware update.

ZW090
by AEON Labs
Firmware: 1.1

Thanks for that pro tip freshcoat.

Will try to get that updated this weekend and mark this solved if that makes the magic happen.

:beers: