Somfy Integration - Rate limit quota violation

Third party integrations
1

Hi,

I tried to configure the Somfy Integration but I get the following error : “Failed to setup. Check the logs”.

The logs :

Logger: homeassistant.config_entries
Source: config_entries.py:324
First occurred: 18 juillet 2021, 16:19:44 (2 occurrences)
Last logged: 18 juillet 2021, 16:30:39

Config entry 'Home Assistant Cloud' for somfy integration not ready yet: error_code: policies.ratelimit.QuotaViolation, fault_string: Rate limit quota violation. Quota limit exceeded.; Retrying in background

The Home Assistant Key is well created in my Somfy profile.

Have you ever got this error ?
I wonder if there is something wrong with my configuration or if it’s a Somfy issue…

Regards,
Luis

2

Me two have this issue
Please help :pray:t2:

3

A similar (or the same) problem here. I run HA on a Pi4 and freshly installed Somfy Protect in my home and in HA.

image

1 Like
4

Just a note to say me too. I have had a functioning somfy (tahoma) integration for months, and this happened once before but I don’t think I realised the cause last time, it just fixed itself. But this morning, I also have my connexxion hub with a red light on, and digging through logs (and verifying via the somfy developer web page), I am receiving:
HTTP/1.1 500 Internal Server Error

Connection:

keep-alive

Content-Length:

183

Content-Type:

application/json

Date:

Mon, 16 Aug 2021 02:41:33 GMT

ETag:

606dcd70-b7

Server:

nginx/1.14.2

{
  "fault": {
    "detail": {
      "errorcode": "policies.ratelimit.QuotaViolation"
    },
    "faultstring": "Rate limit quota violation. Quota limit exceeded."
  }
}

I believe it will ‘fix itself’ if you wait, but I do wonder what triggered this? I did an update to Tahoma last night via HACS, but was interrupted and forgot to restart my home assistant… I notice in the home assistant logs, when it fails, it retries. I wonder if that series of retries are fast enough to trigger the rate limit being exceeded if your authentication fails for some reason.

Sorry, I cannot recall how long I had to wait, and last time I believe I left home assistant alone and approximately the next day, I started troubleshooting. I used my mobile phone / somfy app on my mobile data network to make sure I was on another IP, and that fixed it. This time, trying the different IP (via my mobile network) has not helped, so maybe it is just time…

HTH,
Damien

5

Hi! did you get any way to solve it? thanks!

6

Check the breaking changes 2022.6 release notes: Somfy shut down the API for the old Somfy cloud integration and you should switch to the Overkiz integration for Somfy:

1 Like