Somfy Integration - Rate limit quota violation

Hi,

I tried to configure the Somfy Integration but I get the following error : “Failed to setup. Check the logs”.

The logs :

Logger: homeassistant.config_entries
Source: config_entries.py:324
First occurred: 18 juillet 2021, 16:19:44 (2 occurrences)
Last logged: 18 juillet 2021, 16:30:39

Config entry 'Home Assistant Cloud' for somfy integration not ready yet: error_code: policies.ratelimit.QuotaViolation, fault_string: Rate limit quota violation. Quota limit exceeded.; Retrying in background

The Home Assistant Key is well created in my Somfy profile.

Have you ever got this error ?
I wonder if there is something wrong with my configuration or if it’s a Somfy issue…

Regards,
Luis

Me two have this issue
Please help :pray:t2:

A similar (or the same) problem here. I run HA on a Pi4 and freshly installed Somfy Protect in my home and in HA.

image

1 Like

Just a note to say me too. I have had a functioning somfy (tahoma) integration for months, and this happened once before but I don’t think I realised the cause last time, it just fixed itself. But this morning, I also have my connexxion hub with a red light on, and digging through logs (and verifying via the somfy developer web page), I am receiving:
HTTP/1.1 500 Internal Server Error

Connection:

keep-alive

Content-Length:

183

Content-Type:

application/json

Date:

Mon, 16 Aug 2021 02:41:33 GMT

ETag:

606dcd70-b7

Server:

nginx/1.14.2

{
  "fault": {
    "detail": {
      "errorcode": "policies.ratelimit.QuotaViolation"
    },
    "faultstring": "Rate limit quota violation. Quota limit exceeded."
  }
}

I believe it will ‘fix itself’ if you wait, but I do wonder what triggered this? I did an update to Tahoma last night via HACS, but was interrupted and forgot to restart my home assistant… I notice in the home assistant logs, when it fails, it retries. I wonder if that series of retries are fast enough to trigger the rate limit being exceeded if your authentication fails for some reason.

Sorry, I cannot recall how long I had to wait, and last time I believe I left home assistant alone and approximately the next day, I started troubleshooting. I used my mobile phone / somfy app on my mobile data network to make sure I was on another IP, and that fixed it. This time, trying the different IP (via my mobile network) has not helped, so maybe it is just time…

HTH,
Damien

Hi! did you get any way to solve it? thanks!

Check the breaking changes 2022.6 release notes: Somfy shut down the API for the old Somfy cloud integration and you should switch to the Overkiz integration for Somfy:

1 Like