Sonoff S31 Lite zb smart plug issue

Hardware
1

I recently added a Sonoff S31 Lite zb smart plug to my zigbee network and Home Assistant (HASS). It shows itself working in the mesh with my Sonoff Zigbee 3.0 USB dongle. I plugged in an LED strip and it was working fine. I could turn the LEDs on and off from HASS.

But now it doesn’t switch on (or off) the power to the LEDs. I can hear it clicking in response to “commands” from HASS. I swapped the LEDs with a regular lamp. Same effect. I can hear it clicking and see the LED changes on the plug itself but the light doesn’t come on.

Any ideas or help will be appreciated.

2

Does HA see it changing status between on and off also, after each click?
Is it doing the same no matter what you plug into that S31 lite ZB (LED and non-LED lamps, multiple chargers, etc.)?

If yes and yes, sorry to say this but you’d want to contact warranty service.

3

Yes and yes. I was afraid I needed to get service and I was hoping I’d just missed something or it was a known bug with a fix.

It’s probably not worth it to ship back so I guess I’ll get to explore the internals.

Thanks for taking the time to respond.