Sonoff Zigbee 3.0 not found in HA on Intel NUC

Received the Sonoff ZigBee 3.0 USB dongle Plus today. This one should work out of the box with HA!

I use HAOS and the latest version of HA

I have tried the following:

  1. Tested Sonoff ZigBee stick in all USB ports on the Intel NUC, HA found nothing.
  2. Provide the Sonoff ZigBeestick with the latest firmware update
  3. HA Shutdown, Sonoff ZigBee 3.0 USB dongle connected on the Intel NUC, Power On Intel NUC, nothing found after boot in HA.

No matter what I try, the Sonoff ZigBee 3.0 USB dongle Plus is not found by HA.
The old Conbee II stick was found without any problems.

Hardware:
Intel NUC i5 / 8Gb / 128GB SSD
Sonoff ZigBee 3.0 USB Dongle Plus, TI CC2652P Coördinator
2M USB Extension Cable for the Sonoff

The Hardware show this:
D:
/dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0
Attributes:
DEVLINKS: >-
/dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0
/dev/serial/by-path/pci-0000:00:14.0-usb-0:3:1.0-port0
DEVNAME: /dev/ttyUSB0
DEVPATH: /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/ttyUSB0/tty/ttyUSB0
ID_BUS: usb
ID_MODEL: Sonoff_Zigbee_3.0_USB_Dongle_Plus
ID_MODEL_ENC: Sonoff\x20Zigbee\x203.0\x20USB\x20Dongle\x20Plus
ID_MODEL_ID: ea60
ID_PATH: pci-0000:00:14.0-usb-0:3:1.0
ID_PATH_TAG: pci-0000_00_14_0-usb-0_3_1_0
ID_REVISION: ‘0100’
ID_SERIAL: Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001
ID_SERIAL_SHORT: ‘0001’
ID_TYPE: generic
ID_USB_DRIVER: cp210x
ID_USB_INTERFACES: ‘:ff0000:’
ID_USB_INTERFACE_NUM: ‘00’
ID_VENDOR: Silicon_Labs
ID_VENDOR_ENC: Silicon\x20Labs
ID_VENDOR_ID: 10c4
MAJOR: ‘188’
MINOR: ‘0’
SUBSYSTEM: tty
TAGS: ‘:systemd:’
USEC_INITIALIZED: ‘2686490720’

I hope some here do have a solotion.

With kind regards,

Hayco

Check your BIOS settings and be certain all USB ports are enabled. If you can get a Linux shell prompt, use the command lsusb to see USB devices recognized by the system.

What HA install type? HAOS?

I tested all USB ports with the Conbee II and it always worked.
How do I get a Linux command in HA?
I also try the same USB port where the Conbee II is connected, but nothing happen with the Sonoff

Yes I use HAOS and the latest HA version

Don’t know nothing about HAOS, sorry. With a regular Linux OS you could check the syslog or execute dmesg at the time of plugin the dongle in.

The device is definitely seen, according to your output.

If you want to run commands install the web terminal & ssh addon.

As @nickrout says, the your output shows device is being seen by HAOS.

How are you expecting HA to display it as “found?” If ZHA is already set up and configured it may not auto detect a second stick (even if the “old” stick is disconnected).

What devices display from Integrations->ZHA->Migrate Radio->(Submit)->Reconfigure the current radio:
image

Alternatively, what happens if you delete the ZHA integration first?

1 Like

on the internet i saw how (raspberry pi) users connected 2 sticks. And so transfer the radio from one to the other. Something I also wanted from the Conbee II to the Sonoff.
I did indeed remove all ZigBee devices first and finally the Conbee II. After this, the Sonoff was recognized immediately.

The reason I wanted to replace the Conbee II was because it does not indicate LQI and RSSI on the stick itself, both have the status: Unknown. But all Aqara devices also have no status.
After installing the Sonoff I still have the status
LQI and RSSI: Unknown on the Sonoff stick.
LQI and RSSI are enabled on all Aqara devices and I only have LQI information.

What is your experience with Conbee II and Sonoff?

I don’t think lqi or rssi make sense for the co-ordinator do they?

True, but I saw others on the Internet.
But with both the Sonoff and the ConBee II I do not see this RSSI information with all connected Zigbee devices.No devices show the RSSI
Do you now how I can fix that?

I haven’t used ZHA sorry, perhaps start a new thread as this one was about not finding the co-ordinator, a problem which you seem to have fixed. (I see LQI on zigbee2mqtt if that is any use)