SonofF ZigBee 3.0 USB Dongle Plus ( Dongle-E ) issue

Hi all,
I installed a new HA using an Intel nuc and I have issues with zigbee2mqtt and sonoff dongle E.
This is the error:

[12:43:37] INFO: Preparing to start…
[12:43:37] INFO: Socat not enabled
[12:43:38] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:info 2023-01-05 12:43:40: Logging to console and directory: ‘/config/zigbee2mqtt/log/2023-01-05.12-43-40’ filename: log.txt
Zigbee2MQTT:info 2023-01-05 12:43:40: Starting Zigbee2MQTT version 1.29.0 (commit #unknown)
Zigbee2MQTT:info 2023-01-05 12:43:40: Starting zigbee-herdsman (0.14.83)
Zigbee2MQTT:error 2023-01-05 12:44:00: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2023-01-05 12:44:00: Failed to start zigbee
Zigbee2MQTT:error 2023-01-05 12:44:00: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2023-01-05 12:44:00: Exiting…
Zigbee2MQTT:error 2023-01-05 12:44:00: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:58:27)
at Controller.start (/app/lib/controller.ts:101:27)
at start (/app/index.js:107:5)

This is the zigbee2mqtt config

socat:

enabled: false
master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
options: “-d -d”
log: false

mqtt

base_topic: zigbee2mqtt
user: mqtt_user
password: xxx
server: mqtt://192.168.10.11:1883

serial:

port: /dev/ttyACM0

[core-ssh ~]$ test -w /dev/ttyACM0 && echo success || echo failure │
success │ Home Assistant U
[core-ssh ~]$ ls -l /dev/serial/by-id/ │RL: http://h
total 0 │omeassistantcl.loc
lrwxrwxrwx 1 root root 13 Jan 5 12:35 usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20220811190441-if00 → …/…/ttyACM0

I also tried to add

serial:
adapter: ezsp
on configuration.yaml but I get an error…

Any idea what I am doing wrong?

Thank you

Hi, if you have now the answer. I’m interrest because same issue for me actually…

io uguale, non ne vengo a capo

After some tries I managed to make it work just by add the

serial:
adapter: ezsp
port: /dev/ttyACM0
on the /config/zigbee2mqtt/configuration.yaml file
Now seems working but I didn t manage to do upgrade of firmware even with windows or linux …

1 Like

This is supposed to be an English forum

Finally found the answer for me.
Juste add the ip server adress like this in configuration of zigbe2mqtt:
Server: mqtt://“hostname of mqtt broker”:1883