SONOFF Zigbee 3.0 USB Dongle Plus Model “ZBDongle-E”

Hardware
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1

Hello, Ive bought SONOFF ZBDongle-E. I can’t get device working. I’ve tried with raspberry pi 4 a debian based OS, with desktop cumputer with Ubuntu 22.10, with notebook with windows (I’ve installed drivers for windows). I’ve tried diferent ports on each machine both USB 2.0 a 3.0.

For example Ubuntu 22.10. There is nothing new in output of “lsusb -t” when dongle is connected. Command dmesg have some new lines:

[14676.607814] usb 3-7: new full-speed USB device number 4 using xhci_hcd
[14676.739852] usb 3-7: device descriptor read/64, error 8
[14676.979857] usb 3-7: device descriptor read/64, error 8
[14677.215813] usb 3-7: new full-speed USB device number 5 using xhci_hcd
[14677.347834] usb 3-7: device descriptor read/64, error 8
[14677.587845] usb 3-7: device descriptor read/64, error 8
[14677.695897] usb usb3-port7: attempt power cycle
[14678.107800] usb 3-7: new full-speed USB device number 6 using xhci_hcd
[14678.128132] usb 3-7: device descriptor read/8, error -61
[14678.256230] usb 3-7: device descriptor read/8, error -61
[14678.491785] usb 3-7: new full-speed USB device number 7 using xhci_hcd
[14678.512234] usb 3-7: device descriptor read/8, error -61
[14678.640198] usb 3-7: device descriptor read/8, error -61
[14678.751856] usb usb3-port7: unable to enumerate USB device

Does anyone has idea what is wrong?

2

Here are screenshots from windows machine:

PXL_20221125_155129450
PXL_20221125_1551294501920×1440 556 KB

PXL_20221125_155424554
PXL_20221125_1554245541920×2560 750 KB

PXL_20221125_155442389
PXL_20221125_1554423891920×2560 749 KB

PXL_20221125_155430183
PXL_20221125_1554301831920×2560 833 KB

PXL_20221125_155447572
PXL_20221125_1554475721920×2560 814 KB

3

Sad to see that. If it does not work on several different platforms it is likely faulty.

4

sorry have to revive this old thread

I am running HA core with supervised mode via UTM on M1 Mac Mini.

I had it running with Sonoff USB Dongle Plus - E working with a number of Zigbee devices , most of them from Ikea.

However, I had to upgrade the Mac OS from Ventura 13.1 > 13.2 . After that all Zigbee are not available.

I looked up the Zigbee Cordinator but see no issues there

CleanShot 2023-01-27 at 16.26.57
CleanShot 2023-01-27 at 16.26.571194×821 64.9 KB

Just wondering what I can do to fix that?

5

Have you tried using a real computer?

6

not sure what you mean by this. Do you mean not using a VM , and how do I do that with Mac Mini?