Sonoff zigbee dongle E mqtt Connection problem

Configuration Zigbee
1 
[23:35:55] INFO: Preparing to start...
[23:35:55] INFO: Socat not enabled
[23:35:55] INFO: Starting Zigbee2MQTT...
Starting Zigbee2MQTT without watchdog.
[2025-02-11 23:35:57] info: 	z2m: Logging to console, file (filename: log.log)
[2025-02-11 23:35:57] info: 	z2m: Starting Zigbee2MQTT version 2.1.1 (commit #unknown)
[2025-02-11 23:35:57] info: 	z2m: Starting zigbee-herdsman (3.2.5)
[2025-02-11 23:35:57] info: 	zh:adapter:discovery: Matched adapter: {"path":"/dev/ttyUSB0","manufacturer":"Itead","serialNumber":"5cd5ff6b8d39ef1185e251f454516304","pnpId":"usb-Itead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_V2_5cd5ff6b8d39ef1185e251f454516304-if00-port0","vendorId":"10c4","productId":"ea60"} => zstack: 4
[2025-02-11 23:35:57] info: 	zh:zstack:znp: Opening SerialPort with {"path":"/dev/ttyUSB0","baudRate":115200,"rtscts":false,"autoOpen":false}
[2025-02-11 23:35:57] info: 	zh:zstack:znp: Serialport opened
[2025-02-11 23:35:57] info: 	zh:zstack:znp: Writing CC2530/CC2531 skip bootloader payload
[2025-02-11 23:35:58] info: 	zh:zstack:znp: Skip bootloader for CC2652/CC1352
[2025-02-11 23:36:17] error: 	z2m: Error while starting zigbee-herdsman
[2025-02-11 23:36:17] error: 	z2m: Failed to start zigbee-herdsman
[2025-02-11 23:36:17] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions
[2025-02-11 23:36:17] error: 	z2m: Exiting...
[2025-02-11 23:36:17] error: 	z2m: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
    at ZStackAdapter.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:113:27)
    at Controller.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/controller/controller.ts:136:29)
    at Zigbee.start (/app/lib/zigbee.ts:69:27)
    at Controller.start (/app/lib/controller.ts:142:13)
    at start (/app/index.js:161:5)

Home asistant Connection problem

Hardware: raspberry pi 5

2

Best practice is to use the by-id address of your dongle in your config. An example from the docs:

Try that first, with the appropriate address for your dongle, then if that doesn’t work there are a bunch of other suggestions in the link contained in the error message.

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3

I tried most of the suggestions and couldn’t get any results.

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4

Hi ,

That tells me you have the config wrong in the add-on. Things changed a month or so ago, there are dozens of posts in this forum on what to change, so do a search here. Also there is a link ih that I pulled that might help.
There is also the Z2M Discord if none of that works for you.
I don’t remember what gets changed to what or I would tell you. (Rather than get it wrong for you)…

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