Starting a business

Has anyone started a business around home automation using Home Assistant as the primary hub? If so, let us know:

  1. where you are located
  2. biggest challenge

Hi

Not started but continued my business of installating high-end automation systems for residential market from proprietary obsolete systems such as Crestron and AMX to Home-Assistant since few years now :wink:

Vincèn

Thanks @vincen . I’m curious how you manage support. Do you remotely login to their systems? Do you manage updates? How often do you come back on-site?

Well we work only with high-end customers so far so all systems are under contract for maintenance and updates.
With Nabu Casa we have access at systems all the time for monitoring (we use HA both for home-automation but also monitor all systems, send alerts if needed). Out of hw failure, we get full control of all devices installed at customer through HA (Alarm, AC, lights, AV, cameras,network,…) and most of devices are installed on power relays so we can even hard reboot them remotely if needed.
The crucial point here is to choose properly devices used as it removes 95% of problems when used and during their lifecycle :wink:

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@vincen How big is your company?

We are a team of individual workers to be the most flexible possible :wink:

Which devices do you avoid? I guess you do not like to use anything battery powered, right?

Sorry for late answer, I missed the nodification !
We avoid any device that is cloud dependant or known bullshit manufacturers like Sonos, Samsung, Legrand, Somfy among others and also manufacturers known to have no follow-up on products released !
We have no problem with battery devices so long they report their battery status and so can be monitored in HA (We use a lot of LoRa devices for remote monitoring or control and most of there work on batteries).

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