Be careful with buying (directly) from Jasco. Last week I bought a Zwave fan controller (700 series) from the Jasco website and then received a regular wall switch.
I normally don’t buy Jasco devices as they are not better than Zooz devices but way more expensive. Unfortunately, there is current no other 700 series fan controller on the market.
I placed several phone calls (no response and I left voice messages) and emails to Jasco, asking for a RMA and exchange but got zero response.
My recommendation is to stay away from Jasco.
Only a few hours after I sent Jasco copy of the above post, they finally responded with a RMA.
Unfortunately sometimes one has to get angry to get matters resolved.
As one who used to work in several tech support positions I can tell that the customer who rants the most is the one that is taken care of the fastest.
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My issue isn’t really with Jasco per se, it relates to availability of zigbee switches. I had purchased the smart toggle from either amazon or jasco, however, now neither have it in stock and there appeares no other distributor or manufacturer has anything similar. I called Jasco directly and got a vague response: maybe next year, check back with us!
The only smart toggle I can find is a decora style but everything is these environments I have these devices in are toggle type (would require all the face plates to change)
I am not sure who actually manufacturers these, some come from GE as well. Probably manufactured in china then private labled to jasco and ge.
The advantage of Zwave and Zigbee over Insteon, that there are multiple manufacturers, is also a disadvantage. The perfect example is Inovelli, which I admired when they arrived on the market with Zwave devices. Their products are, as their name says, innovative but the performance of the devices is not always perfect. They also have different parameters for inclusion/exclusion than other manufacturers. Now they seem to have abandonded Zwave to focus on Zigbee. They must have their reasons, but personally I prefer Zwave over Zigbee.
Inovelli recently brought Zigbee fan control switches, which I bought to replace my old Zwave 300 fan switches. Unfortunately none of them worked as fan controller and only included in HA as ON/OFF switches,.