Stuck trying to get HA Green up and running

Installation
1

Hi All,
I am excited to be a new member of the community. I purchased a HA Green last week from Amazon, but sadly for me (of course) it has not proven particularly plug and play.

I initially connected the device to my internet via cable and to power via the plug. It seemed to be going well. I was able to connect in my browser to homeassistant.local:8123. It started to do its thing but ran into an error. Perhaps stupidly at this point, I decided to reboot. Ever since then when I try to connect I get:

This site can’t be reached

homeassistant.local refused to connect.

Try:

ERR_CONNECTION_REFUSED

I tried to connect via my IP and that did not work either getting the same message.

I went through the factory reset process and am still stuck in the same situation. Can anyone point me toward some noobish level solutions to get this up and running? I am very excited to switch this over to HA from Google Home.

TY.

2

Hi,

When you say that you tried to connect it to your IP, you meant your internal IP, right? (just checking) So your IP address, for example 192.167.1.25;8123

Did you check your network what iP address your Home Assistant uses?

3

Are you trying to access your server from a Windows computer?

MDNS is what converts a local hostname like homeassistant.local to an IP address. It gets easily confused on Windows. Fastest way to fix is reboot your Windows computer.

If you do a web search there are instructions for ways to fix it without rebooting by disabling and enabling your network adapter.