Supervisor does not recognize backup file. Backups Fail

1

Supervisor does not recognize backup file. This is exactly the issue reported in issue: #3707. This occurred for me after the installation of Core: 2024.8.3 and Supervisor: 2024.08.0.

Simply attempting a full backup produces the errors identified in the Supervisor and Core log files provided below.

It will backup Add-Ons Only and Folders Only as a Partial Backup but the errors occur when trying to backup Home Assistant (2024.8.3) even as a Partial backup of Only HA…

Note: ./backup.json file is not in the backup directory. Only the last 3 successful backups are present in the directory. Additionally, The backup process does create a 10KB file each time a backup is attempted. Therefore it is attempting to start the backup process. I have MANY MANY hours in Home Assistant and I am on pins and needles right now without a backup solution. Any assistant that anyone can offer would be very much appreciated.

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:135
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 1:46:03 PM (13 occurrences)
Last logged: 6:22:45 PM

Failed to to call /backups/new/full - An error occurred while making backup, check job '1bdd84ba8bd641b5a5311e903acf2f87' or supervisor logs for details
Failed to to call /backups/new/full - An error occurred while making backup, check job 'cc5d3688b6ba4537b3ce54b9c1a18868' or supervisor logs for details
Failed to to call /backups/new/full - An error occurred while making backup, check job '9d409828962c4654b4b2b0ff8088510b' or supervisor logs for details
Failed to to call /backups/new/full - An error occurred while making backup, check job '01fda3e008c14f819b625b5bdab43da0' or supervisor logs for details
Failed to to call /backups/new/full - An error occurred while making backup, check job 'd58331ae9e3a418395432b844616de47' or supervisor logs for details





2024-09-03 18:03:28.775 ERROR (MainThread) [supervisor.backups.backup] Can't read backup tarfile /data/mounts/DS1522_NAS/40548b6b.tar: "filename './backup.json' not found"
2024-09-03 18:03:28.776 ERROR (MainThread) [supervisor.backups.backup] Can't read backup tarfile /data/mounts/DS1522_NAS/351af60c.tar: "filename './backup.json' not found"
2024-09-03 18:03:28.776 ERROR (MainThread) [supervisor.backups.backup] Can't read backup tarfile /data/mounts/DS1522_NAS/3ee0873f.tar: "filename './backup.json' not found"
2024-09-03 18:03:28.781 ERROR (MainThread) [supervisor.backups.backup] Can't read backup tarfile /data/mounts/DS1522_NAS/a8efe2ca.tar: "filename './backup.json' not found"
2

Until you get this solved you can just copy your entire /config folder including any hidden sub-folders to a location off your HA system.

This will back up everything except add-ons.

3

Tom,

Thank you for the confirmation. This is much appreciated. The HA backup will still backup the Add-ons and Folders. With your confirmation of the Config, and the aforementioned partial backup of the Folders and Add-ons, I can manually tar the Config and anticipate that I have a temporary backup solution until this issue is resolved.