Supervisor no internet?

Having exactly the same problems here - Help!

My homeassistant on my other Debian platform works fine.

But the debian and Hassio OS on Virtualbox both start but fail with supervisor. Tried reinstalling Virtualbox but all still fail.

HA opens but no Addon store and supervisor connection issues in the logs.

My VM’s on Virtualbox are all failing -

21-05-10 12:13:42 WARNING (MainThread) [supervisor.host.network] Can't update connectivity information: Error: Timeout was reached


'CheckAddonPwned.run_check' blocked from execution, no supervisor internet connection

image

I experienced the same issue. Rebooting the Home Assistant’s host system did the trick.

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Didn’t for me unfortunately.
Ended up ditching virtualbox and using HyperV. Was a wise choice.
Far superior in terms of functionality and speed etc.

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Yup, reboot of the host sorted it for me

Supervisor > System > Reboot Host

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Hello everyone! I found myself in this problem too and I can’t solve it!
I also tried to do a new installation from scratch, but unfortunately I can’t even complete the installation because supervisor doesn’t have internet access!
Can anyone help me out?

In my case there were two issues:

  1. IP address of hassio VM was blocked by firewall.
    Diagnostics:
  • ha > login
  • # ping 8.8.8.8 - check that ping goes well.
  • # exit - to leave shell
    Solution: depends on your firewall/gateway soft/hardware.
  1. DNS requests to server were going from 172.17.0.1 IP which obviously internal DNS didn’t like.
    Diagnostics:
  • ha > login
  • # ping 8.8.8.8 - should be alive,
  • # ping yahoo.com - should be allive too.
  • If yahoo ping doesn’t ‘fly’, then check dns with
    # nslookup yahoo.com.
  • # exit - to leave shell
    Solution: fix DNS.

After that update went with flying colors.

I have the same problem after upgrading my firewall. All network settings are the exact same as before upgrading the firewall (same subnet, same server running DNS and DHCP). There are no outgoing firewall rules and no hints in firewall or DNS-logs.
When pinging www.google.com from therminal it gets replies.
When nslookup www.google.com i get this:
Server: 127.0.0.11
Address: 127.0.0.11#53

Name: www.google.com
Address: 142.250.74.100

I have the exact same problem on two different systems (Raspberry PI and NUC) running HA OS installation.

I’m out of ideas, please help!

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How did you fixed DNS?

3 Likes

I’m using Armbian based on Ubuntu 20.04.4 LTS.
To fix DNS I added DNS servers to /etc/systemd/resolved.conf. I have two own DNS servers, if you want you can specify nearest appropriate server (for example provider’s DNS or 8.8.8.8, 1.1.1.1, etc.)

...
[Resolve]
DNS=192.168.1.1
FallbackDNS=192.168.1.2
...

Then
systemctl restart systemd-resolved

had the same issue, a few moments ago. I changed the HA DNS (which was my router IP) to the Google DNS (8.8.8.8). That fixed my problem.

5 Likes

how have you decided to go about implimenting usb acess on hyperv for zigbee or z-wave?

This did the trick for me… Thanks

Hi there, could you elaborate on how you changed the DNS? Is this something you configure in your router, or in Home Assistant?

Where can you change this? I have the same problem but I don’t know where to start

Had the same issue on 2022.11.3, trying to update to 2022.11.4.
ha network info showed “host_internet: false”,
tried ha network reload and that fixed it. Weird, but was able to update now.

8 Likes

This worked for me!!! From CLI ran ‘ha network reload’ , this solved not being able to reach supervisor API but ‘unhealthy’ remained. Therefore did a reboot of my system and from CLI ran ‘ha supervisor restart’ and again a restart of home assistant… and that did the trick…

2 Likes

you are a genius! Thank you very much!

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Putting in the DNS Records in the resolved.conf and then hitting ha network reload did the tricks!! You guys saved me a lot of pain - big thanks!

I love yoooouu!

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for me, I had my HAOS connected to my PC’s ethernet port because I had just finished setting it up and used my PC’s internet during the installation proccess. I needed to connect it to my router’s ethernet in order to install addons.