Supervisor Panel Not loading

Installation
1

My Long running Home assistant install (running on rpi using docker, previously installed using script here: https://github.com/home-assistant/supervised-installer ) has suddenly failed to load the supervisor panel.

All addons appeared to still be running but the supervisor panel just produced the following:

image
image1114Ă—316 20 KB

Looking at the logs shows the following:

21-10-22 20:32:15 ERROR (MainThread) [supervisor.api.middleware.security] Invalid token for access /homeassistant/options
21-10-22 20:32:15 ERROR (MainThread) [supervisor.api.middleware.security] Invalid token for access /supervisor/options
21-10-22 20:32:15 ERROR (MainThread) [supervisor.api.middleware.security] Invalid token for access /info
21-10-22 20:32:15 ERROR (MainThread) [supervisor.api.middleware.security] Invalid token for access /ingress/panels

I have searched the forums far and wide and while the issue is reported multiple times over the years, there seems to be no single source issue. In desperation I followed the following comment: https://github.com/home-assistant/supervisor/issues/1576#issuecomment-610156611 and stopped services using systemctl, killed the remaining containers and reran the installation using the script, which finished with no error, restarted the supervisor, which in turn started the other core HA docker containers. HA is running once again with the same issue.

At this point I tried using the ha cli to restore a backup of core_2021.10.1 (same issue) and went even further back to core_2021.9.7. Both backups restores completed successfully but the same issue persists.

Any ideas ?

2

Same issue here after update of HASS and HA…? Already restarted twise… no change.
Don’t want to take over the thread, but guess might be the same issue… (else I’ll create a new one)

Running as VM in unraid.

Home Assistant 2021.10.6

Frontend-Version: 20211007.1 - latest

Home Assistant observer

Supervisor: Connected
Supported: Supported
Healthy: Healthy

System Health

error: failed to load: unknown

GitHub API: ok
Github API Calls Remaining: 4549
Installed Version: 1.16.0
Stage: running
Available Repositories: 895
Installed Repositories: 55

logged_in: false
can_reach_cert_server: ok
can_reach_cloud_auth: ok
can_reach_cloud: ok

error: failed to load: unknown

dashboards: 3
resources: 28
views: 29
mode: storage

api_endpoint_reachable: ok

In the logs i found:
Failed to to call /network/info -

12:32:20 – (FEHLER) Home Assistant Supervisor

/discovery return code 403

12:32:20 – (FEHLER) Home Assistant Supervisor - Die Nachricht ist zum ersten Mal um 12:32:10 aufgetreten und erscheint 2 mal

Logger: homeassistant.components.hassio.discovery
Source: components/hassio/discovery.py:31
Integration: Home Assistant Supervisor (documentation, issues)
First occurred: 12:32:10 (1 occurrences)
Last logged: 12:32:10

Can’t read discover info:

3

i could fix it by connecting to the console and running “core update” - it looks like the core didn’t update correctly.

4

I had the same problem (I think?). When I tried ha core update, I was told that HA Core was already up-to-date. I have no idea what it does, but I blindly tried ha core rebuild and it fixed the problem for me. It’d be great if someone with more knowledge could say something about if that was safe or stupid.
If you’re on HassOS you should probably do that via the “Terminal & SSH” add-on, but you can also use the debugging SSH server if all else fails.

1 Like