Switchbot Bot Problems

Hi Guys, I’m having problems with my switchbot Bots. I’ve had one connected for a while now, the automations work, but to control it manually through the the switchbot intergration or dashboard doesn’t work. I had a spare bot, so tried to load it into the switchbot integration, it loads but is not available through HA, the log in HA shows it turning off/on when I use the switchbot app on phone. any help much appreciated.