Synology DSM integration problem

Third party integrations
1

I just started using HA a week ago and everything was working fine. suddenly the synology DSM integration started showing data as “unavailable”. I tried to delete it and re-integrate it, but it refuses to connect to the NAS, even though it shows up as available. I tried creating new users with admin rights, but nothing is working. tried to tick all the boxes and every combination, but it just shows failed to connect. This is what the log shows

Logger: homeassistant.components.synology_dsm.config_flow
Source: components/synology_dsm/config_flow.py:196
integration: synology_dsm (documentation, issues)
First occurred: 8:47:15 PM (5 occurrences)
Last logged: 9:09:28 PM

{‘api’: None, ‘code’: -1, ‘reason’: ‘Unknown’, ‘details’: ‘TimeoutError’}

2

Mine’s working fine here on a DS220+, DSM 7.2.2, which is also the machine hosting HA on Docker / Portainer.

Assume everything else is working with your NAS: direct access? Certain the IP address hasn’t changed, firewall settings etc?

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3

yup that’s right nothing has changed - mine looks exactly the same as yours 24 hours ago! i’m not sure what has broken.

4

Since update to 7.2.x I ocassionaly face exactly the same issue. For checking; if HA can’t connect to NAS also Synology DS finder on my iPhone can’t connect to device. Strangely all other connections (web, smb, afp, mail, VMs and docker containers runnig on NAS and even connection to Maria DB that I run in container on NAS for HA) are working fine.Restart of NAS followed by restart of HA solves the problem… until next time. Also, what I noticed is that conenction from integration is periodically restored, eg. I see 30~45 minutes of NAS being unavailable followed by 2~3 minutes of working properly and so on…