Tado Automation error Turn off Hot Water = "Error running action"

Third party integrations
1

Evening all (well, in the UK anyways)

Thanks in advance…

I’m trying to turn off my Tado Hot Water when a leak is detected however the action Turn off Hot Water results in an error:

device_id: e827d97f615f43d1f85454e8cd729f89
domain: water_heater
entity_id: water_heater.hot_water
type: turn_off

The error message box displayed when I manually run the action is:
Error running action
Unknown error

Anyone got any ideas?

2

Can you post the whole automation or script? Is it possible it’s not handling a manual invocation correctly?

3

Sure thing…

alias: Water Leak Spare Room
description: ""
trigger:
  - type: moist
    platform: device
    device_id: f5983953b27e419afe2e1fe34a858a55
    entity_id: binary_sensor.lumi_lumi_sensor_wleak_aq1_iaszone
    domain: binary_sensor
condition:
  - condition: state
    entity_id: input_boolean.master_manual_override
    state: "off"
action:
  - device_id: 02ceb0e98dd81369b5aa79d5b7710514
    domain: climate
    entity_id: climate.heating
    type: set_hvac_mode
    hvac_mode: "off"
  - device_id: e827d97f615f43d1f85454e8cd729f89
    domain: water_heater
    entity_id: water_heater.hot_water
    type: turn_off
  - if:
      - condition: zone
        entity_id: person.will
        zone: zone.home
    then:
      - repeat:
          until:
            - type: is_not_moist
              condition: device
              device_id: f5983953b27e419afe2e1fe34a858a55
              entity_id: binary_sensor.lumi_lumi_sensor_wleak_aq1_iaszone
              domain: binary_sensor
              for:
                hours: 0
                minutes: 4
                seconds: 0
          sequence:
            - service: media_player.volume_set
              data:
                volume_level: 0.7
              target:
                device_id: c7c16c7647cee323f35a64245cf457b6
            - type: turn_off
              device_id: c7c16c7647cee323f35a64245cf457b6
              entity_id: switch.everywhere_do_not_disturb_switch
              domain: switch
            - device_id: cc5faa684848eb94c370e7a3dffff548
              domain: mobile_app
              type: notify
              title: Water Leak!
              message: There's a water leak in the spare  room
            - service: notify.alexa_media
              data:
                message: Leak detected in spare room. Heating and hot water suspended.
                target: media_player.bedroom
                data:
                  type: tts
            - service: notify.alexa_media
              data:
                message: Leak detected in spare room. Heating and hot water suspended.
                target: media_player.office
                data:
                  type: tts
            - service: notify.alexa_media
              data:
                message: Leak detected in spare room. Heating and hot water suspended.
                target: media_player.spare_room
                data:
                  type: tts
            - service: notify.alexa_media
              data:
                message: Leak detected in spare room. Heating and hot water suspended.
                target: media_player.echo_show_15
                data:
                  type: tts
            - delay:
                hours: 0
                minutes: 5
                seconds: 0
                milliseconds: 0
    else:
      - repeat:
          until:
            - type: is_not_moist
              condition: device
              device_id: f5983953b27e419afe2e1fe34a858a55
              entity_id: binary_sensor.lumi_lumi_sensor_wleak_aq1_iaszone
              domain: binary_sensor
              for:
                hours: 0
                minutes: 9
                seconds: 0
          sequence:
            - device_id: cc5faa684848eb94c370e7a3dffff548
              domain: mobile_app
              type: notify
              title: Water Leak!
              message: There's a water leak in the spare  room
            - delay:
                hours: 0
                minutes: 5
                seconds: 0
                milliseconds: 0
mode: single
4

Thanks.

Well, I don’t see anything obviously wrong with the automation.

How do you know the error is caused by that step? Can you share the exact message from the log (i.e., home-assistant.log)? Are there any other warnings or errors that happen around the same time that might be related?

Have you tried calling the service manually via the services page? Or tried creating a script that has nothing but that in it to narrow down the cause?

Have you tried using the water_heater.turn_off service instead of the device type service?

- service: water_heater.turn_off
  entity_id: water_heater.hot_water
5

I’ve got the same issue and the great suggestion of using water_heater.turn_off service sadly didn’t work for me. I’ll post if I find asoloution.