Tado required reauthentication very often since update

Third party integrations
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1

I’ve noticed that since a recent update Tado requires to be reauthenticated very often. This is super annoying and make the Tado integration much less reliable in HA, as it’s simply not always available anymore for all users.

Is there anyway to circumvent this or fix it?

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It started a while ago when a new authentication method was forced by Tado. It was reported by me and others back then and was supposed to be fixed, but I still experience the same. It had become less for a while, but is not gone and got worse lately again. Below is one of those issues:

2 Likes
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That sucks. Thanks for sharing.

4

Its certainly quite annoying, I experience the same thing.

5

ditto here. especially last week it feels like it asks me every day

6

Same here. I installed the update that should solve it, but it didn’t.

7

Same problem here. This is still really annoying because the locks repeatedly cannot be activated by Home Assistant - I don’t always see straight away that re-authentication is required.

8

I recently switched over from Homebridge and used the Tado Plugin on there with the new authentication method, and never got these constant requests to reauth

Seems to be some issue with however HA has implemented the integration

9

Any news on this issue. It is not yet resolved in my installation

10

I’m also still experiencing issues…

11

I experience the same annoyance

12

same here. Had the issue for a long time and didn’t experience for about 2 months. After the latest update this annoying thing returned.

13

Similar to others, I’ve had this issue for months - I gave up trying to authenticate a few months ago, tried it again a few times but it almost instantly asks for re-authentication.

14

Same here. Super annoying. All my Tado history/stats have huge gaps.

15

Same for me, changed over from Nest as they are only going to support USA and they gave a discount on Tado X. I’m the developer of a different integration so I understand how difficult and time consuming it can be, but are there timescales for a fix? Especially as winter is only a few months away here in the UK, and time to put the heating on.
It’s not just on restarts, it asks to reauthenticate about 5 seconds after the previous authentication, over and over.

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I’m experiencing the same issue as well. The frequent reauthentication makes the integration pretty unreliable for me too.

17

Same here and it looks like it will get worse, because TADO just wrote a mail to inform me that API limits will be introduced (100 calls/day w/o subscription).

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Hi :slight_smile:

Based on problems related to my own HA (not related) in the past, I get often directed to the github platform. I found some related issues.

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Tado has published this in their documentation today.

Reading between the lines they would like us to either move to the local homekit integration or, if that doesn’t cover our use cases, pay for a subscription.

https://support.tado.com/en/articles/12165739-limitation-for-rest-api-usage

Time to start looking into HomeKit and provide a warning about this server-side limitation on this integration’s documentation.

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Currently device names aren’t synched between the integration and homekit. In other words; I have no idea which device is which when I use homekit.

That’s basically the only issue for me