Third Reality Bulb 3RCB01057Z Will Not Pair To Z2M

I have tried to pair two different Third Reality bulbs Model 3RCB01057Z to Z2m 2.1.3-1 and have not had any success. The bulb would go through its color sequence and end on warm white signifying it is in pairing mode. I was able to pair those same bulbs to Hubitat directly after with no issue. The bulbs were approximately three feet away from my Sonoff Zigbee Dongle P coordinator and still no luck. The power level in Z2M is currently set at 8.

I thought maybe my Z2M was having an issue pairing devices so after that as a test I paired a Third Reality plug, Moes Door/Window Sensor, Aqara Door Sensor, and Aqara Water Sensor with absolutely no issue.

If I could get some pointers or direction on getting this bulb issue fixed it would be much appreciated.

I have the exact same issue. Also, a bulb that WAS paired would NOT pair again after I needed to reset it. I’ve tested with 5 Third Reality Bulbs.

I was finally able to get mine to pair via the steps below:

(1). Plugged the lamp in and placed it about 1 foot from the coordinator. No power to the bulb at this time.
(2). Selected permit join all in Z2M.
(3). Turned on lamp providing power to the bulb. Let bulb go through color sequence ending with warm white.
(4). Waited about 10 seconds and turned lamp off removing power from the bulb. Leaving Z2M still in pairing mode.
(5). Turn lamp back on giving power to the bulb. Bulb went through light sequence ending in warm white.
(6). Let Z2M continue to attempt to pair. After about 45 seconds or so the interview process would start with the bulb.

If I didn’t do all this then it would not pair.

It is a hassle to do this and there may be a simpler way but I was able to pair a couple of the Third Reality color bulbs this way.

How long did you leave it off between 4 and 5? I’ve tried this a bunch of time so far without any luck. Which sucks since I have 5 of these that don’t appear to even attempt to pair with z2m in HA!

I would turn them off and turn them back on immediately. Try pairing through the coordinator only instead of join all. I actually remember I had to do that with one of them.

Try factory resetting it by switching it on & off 5 times (so 10 clicks of your switch). At least, that’s what the manual suggests:

For me that did nothing. I bet I reset each bulb 10 times. I hope for @tacroy it helps.

Edit: What made it more frustrating for me was the bulb (each of them) would then connect to Hubitat in approximately 15 seconds after resetting. So I knew it wasn’t the bulb.