Hello everyone,
I’m hoping someone can help me with a persistent problem with my Home Assistant Green.
I’m running Home Assistant OS 18.3, but Home Assistant Core won’t start or install properly.
The system keeps showing “Preparing Home Assistant”, and I cannot access my normal dashboard.
Main errors:
containerd.sock: connect: connection refused- containerd repeatedly crashes with exit status 2.
- The logs contain
go.etcd.io/bbolterrors. - The containerd restart counter reached 186.
- Home Assistant Core remains on version
landingpageinstead of installing 2026.10.4. - Kernel messages include
BUG: Bad rss-counter state.
What I have already tried:
- Checked my Ethernet connection and internet connectivity.
- Reinstalled/reset Home Assistant OS.
- Recovered the Supervisor after an AppArmor-related startup problem.
- Attempted
ha docker reset-storage, but this failed because containerd was unavailable. - Created
/mnt/data/docker/.wipe-scheduledand rebooted the device. - The same containerd errors continued after rebooting.
The Supervisor sometimes reports Connected, Supported and Healthy, but Home Assistant Core still cannot install.
I have external backups available.
My questions:
- Does this indicate corrupted Docker/containerd storage or possibly faulty eMMC hardware?
- How can I determine whether the scheduled Docker storage reset actually ran?
- What would be the safest way to repair this without losing my existing configuration?
I have attached screenshots showing the errors.
Any help would be greatly appreciated. Thank you!