TotalConnect Component won't load

I can’t get TotalConnect to load. I’ve confirmed i can login through webbrowser with username and password supplied. Log below. Any help appreciated:

File “/usr/src/app/homeassistant/components/alarm_control_panel/totalconnect.py”, line 40, in setup_platform
total_connect = TotalConnect(name, username, password)
File “/usr/src/app/homeassistant/components/alarm_control_panel/totalconnect.py”, line 57, in init
username, password)
File “/usr/local/lib/python3.6/site-packages/total_connect_client/TotalConnectClient.py”, line 56, in init
self.authenticate()
File “/usr/local/lib/python3.6/site-packages/total_connect_client/TotalConnectClient.py”, line 68, in authenticate
raise AuthenticationError(‘Unable to authenticate with Total Connect’)
total_connect_client.TotalConnectClient.AuthenticationError: Unable to authenticate with Total Connect