Trouble setting up Z-Wave after moving from RPi3 to RPi4

olli.dev · June 2, 2020, 10:44am

Hi guys!

I used to run Home Assistant on a RaspBerry Pi3 and now moved to a RaspBerry Pi4 with 4GB. I therefore did a new installation of Home Assistant as explained at https://www.home-assistant.io/getting-started/

I then did a full snapshot of my RPi3 und did a “Wipe & Restore” with that snapshot on the new RPi4. After waiting for round about 25 minutes the RPi4 came back running just as smooth as the old RPi3 did. The only thing not working is my Z-Wave network.

I’m using the Aeotec Z-Stick Series 5 (also used that one with the RPi3 all the time without any troubles) and my configuration looks like this:

#z-wave
zwave:
    usb_path:  /dev/ttyACM0

I’m also using a ConBee2 ZigBee-Stick which works like a charme with the RPi4. Still the Z-Wave stick is not working at all.

The OZW log is giving me the following:

2020-06-02 10:36:02.843 Always, OpenZwave Version 1.4.3469 Starting Up
2020-06-02 10:36:23.406 Info, Setting Up Provided Network Key for Secure Communications
2020-06-02 10:36:23.406 Warning, Failed - Network Key Not Set
2020-06-02 10:36:23.406 Info, mgr,     Added driver for controller /dev/ttyACM0
2020-06-02 10:36:23.406 Info,   Opening controller /dev/ttyACM0
2020-06-02 10:36:23.406 Info, Trying to open serial port /dev/ttyACM0 (attempt 1)
2020-06-02 10:36:23.410 Info, Serial port /dev/ttyACM0 opened (attempt 1)
2020-06-02 10:36:23.411 Detail, contrlr, Queuing (Command) FUNC_ID_ZW_GET_VERSION: 0x01, 0x03, 0x00, 0x15, 0xe9
2020-06-02 10:36:23.411 Detail, contrlr, Queuing (Command) FUNC_ID_ZW_MEMORY_GET_ID: 0x01, 0x03, 0x00, 0x20, 0xdc
2020-06-02 10:36:23.411 Detail, contrlr, Queuing (Command) FUNC_ID_ZW_GET_CONTROLLER_CAPABILITIES: 0x01, 0x03, 0x00, 0x05, 0xf9
2020-06-02 10:36:23.411 Detail, contrlr, Queuing (Command) FUNC_ID_SERIAL_API_GET_CAPABILITIES: 0x01, 0x03, 0x00, 0x07, 0xfb
2020-06-02 10:36:23.411 Detail, contrlr, Queuing (Command) FUNC_ID_ZW_GET_SUC_NODE_ID: 0x01, 0x03, 0x00, 0x56, 0xaa
2020-06-02 10:36:23.411 Detail,
2020-06-02 10:36:23.411 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x15) - FUNC_ID_ZW_GET_VERSION: 0x01, 0x03, 0x00, 0x15, 0xe9
2020-06-02 10:36:23.520 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:23.558 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:23.576 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.334 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.360 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.382 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.461 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.484 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:24.542 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:25.386 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:25.445 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:26.439 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:26.477 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:27.477 Error, contrlr, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-06-02 10:36:27.478 Detail, contrlr, Removing current message
2020-06-02 10:36:27.478 Detail, contrlr, Notification: Notification - TimeOut
2020-06-02 10:36:27.480 Detail,
2020-06-02 10:36:27.480 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x20) - FUNC_ID_ZW_MEMORY_GET_ID: 0x01, 0x03, 0x00, 0x20, 0xdc
2020-06-02 10:36:27.494 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:27.542 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:28.521 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:29.521 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:30.518 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:31.516 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:32.516 Error, contrlr, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-06-02 10:36:32.517 Detail, contrlr, Removing current message
2020-06-02 10:36:32.517 Detail, contrlr, Notification: Notification - TimeOut
2020-06-02 10:36:32.517 Detail,
2020-06-02 10:36:32.517 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x05) - FUNC_ID_ZW_GET_CONTROLLER_CAPABILITIES: 0x01, 0x03, 0x00, 0x05, 0xf9
2020-06-02 10:36:32.630 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:32.639 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:33.100 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:34.055 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:34.765 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:35.502 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:36.502 Error, contrlr, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-06-02 10:36:36.502 Detail, contrlr, Removing current message
2020-06-02 10:36:36.502 Detail, contrlr, Notification: Notification - TimeOut
2020-06-02 10:36:36.503 Detail,
2020-06-02 10:36:36.503 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x07) - FUNC_ID_SERIAL_API_GET_CAPABILITIES: 0x01, 0x03, 0x00, 0x07, 0xfb
2020-06-02 10:36:36.515 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:37.513 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:38.514 Error, contrlr, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-06-02 10:36:38.514 Detail, contrlr, Removing current message
2020-06-02 10:36:38.514 Detail, contrlr, Notification: Notification - TimeOut
2020-06-02 10:36:38.515 Detail,
2020-06-02 10:36:38.515 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x56) - FUNC_ID_ZW_GET_SUC_NODE_ID: 0x01, 0x03, 0x00, 0x56, 0xaa
2020-06-02 10:36:39.499 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:40.498 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:40.515 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:41.515 Error, contrlr, ERROR: Dropping command, expected response not received after 1 attempt(s)
2020-06-02 10:36:41.515 Detail, contrlr, Removing current message
2020-06-02 10:36:41.515 Detail, contrlr, Notification: Notification - TimeOut
2020-06-02 10:36:41.561 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:41.580 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:41.639 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:42.519 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:42.527 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:42.579 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:43.544 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
2020-06-02 10:36:43.573 Warning, WARNING: Out of frame flow! (0xc0).  Sending NAK.
...

The line “Warning, WARNING…” is then being endless displayed.

I already did a couple of reboots (for both the Supervisor and Home Assistant) and also tried the alternative USB path provided by the Supervisor:

serial:
/dev/ttyAMA0
/dev/serial/by-id/usb-dresden_elektronik_ingenieurtechnik_GmbH_ConBee_II_DE1996082-if00
/dev/ttyACM0

Still my Z-Wave network won’t start properly and I couldn’t find any similar topics around.

Has anyone ever experienced the same or does anyone recognize the error logs?

Kind regards

Olli

chris-mac · June 2, 2020, 11:05am

Hi, unfortunately there is an issue with PI 4 USB port which makes Aeotec Z-Stick Series 5 incompatible the solution is to use USB 2.0 Hub. This one solved the problem for me just fine.
Regards,
Chris

olli.dev · June 2, 2020, 11:58am

Hi Chris!

Thanks a lot for you quick reply which probably saved me hours of fiddeling! I just ordered that USB port and will comment as soon as I know any more. If it’s that easy, this would be fine for me!

Kind regards

Olli