Trouble with Alarm.com component

Configuration
1

Anyone else having trouble the last few days with the Alarm.com component? I noticed a few days ago after a restart that I was getting an error for the component, but a couple restarts seemed to resolve it. However, today after restarting for another reason, Alarm.com dropped off again. I have done a few restarts, and can’t get it back this time. I confirmed that there are no pop-ups on the Alarm.com site, and my user is recorded as logging in correctly after each restart.

Here is the error from the logs:

2017-08-03 13:11:43 ERROR (MainThread) [homeassistant.components.alarm_control_panel] Error while setting up platform alarmdotcom
Traceback (most recent call last):
  File "/srv/homeassistant/homeassistant_venv/lib/python3.4/site-packages/pyalarmdotcom/pyalarmdotcom.py", line 164, in async_login
    self.state = tree.select(self.ALARM_STATE)[0].get_text()
IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/srv/homeassistant/homeassistant_venv/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 164, in _async_setup_platform
    SLOW_SETUP_MAX_WAIT, loop=self.hass.loop)
  File "/usr/lib/python3.4/asyncio/tasks.py", line 372, in wait_for
    return fut.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/asyncio/tasks.py", line 235, in _step
    result = coro.send(value)
  File "/srv/homeassistant/homeassistant_venv/lib/python3.4/site-packages/homeassistant/components/alarm_control_panel/alarmdotcom.py", line 42, in async_setup_platform
    yield from alarmdotcom.async_login()
  File "/srv/homeassistant/homeassistant_venv/lib/python3.4/site-packages/homeassistant/components/alarm_control_panel/alarmdotcom.py", line 68, in async_login
    yield from self._alarm.async_login()
  File "/srv/homeassistant/homeassistant_venv/lib/python3.4/site-packages/pyalarmdotcom/pyalarmdotcom.py", line 170, in async_login
    '#{}'.format(self.ERROR_CONTROL))[0].attrs.get('value')
IndexError: list index out of range

I was thinking about opening an issue at the pyalarmdotcom git page, but figured I’d check here first.

2

It’s been a long while since I’ve actually logged into the Alarm.com website, but it looks like it may have been updated recently. Maybe that is the problem.

3

Had same issue for a while. No progress on resolution. Seems to be issue with alarmdotcom.py and the alarm.com login page.

4

@mikeg1130 you happen to make any progress on this issue?

5

Not much. I opened a case on the pyalarmdotcom github. The developer mentioned that they may need to rework the script due to Alarm.com website changes. The component came back to life briefly after upgrading my HA to 0.52, but started erring again after the first reboot.