Hi all! I am very new to home automation. I just got my HA Yellow set up, and it is already inviting me to dig deeper. I would really appreciate some guidance with this.
To test things out, I paired HA with a Nanoleaf lightstrip using Matter over Thread. This part was easy. I simply enrolled the lightstrip into my home-assistant network using the Nanoleaf app, it launched the HA app, and then showed up on the dashboard, where I could control it. Great first experience!
But, then, for unrelated reasons, I needed to disconnect the Yellow from power and connect it again. After it restarted, the lightstrip device was grayed out. It was still listed as enrolled in home-assistant network in the Nanoleaf app, but HA could no longer do anything with it. So, I thought deleting it and adding it back might work.
The adding back part is not working. I can control the lightstrip from the Nanoleaf app. The app still lists it in the home-assistant network. However, it does not show up anywhere in Home Assistant.
Please help me diagnose and fix this problem. I am a software developer by profession and fairly comfortable with Linux (even if it is not my main OS). I searched around and found some discussions about how adding back a deleted device required editing configuration files, but it feels like grasping at straws.
Not certain if it might help, but have you tried to remove the Matter Server add-on and add it again. Not certain if it will clear the configs, but worth trying IMHO.
The adding back part is not working. I can control the lightstrip from the Nanoleaf app. The app still lists it in the home-assistant network. However, it does not show up anywhere in Home Assistant.
Which step exactly is not working?
Do you see anything in the Matter Server add-on logs when you try to re-add?
Thanks. There is nothing to re-add. The device does not show up in HA anymore. I can’t add it to the Thread network through the Nanoleaf app again, because it is already on it.
I am hoping that I can use this as a teaching moment by finding out what’s wrong and fixing it. But plan B will be to start reinstalling things.
I have tried restarting HA when the device was greyed out and after deleting it. It did not make any difference either time.
I seem to recall having the same problem…the NanoLeaf got commissioned successfully by HA Matter but the interview process failed. NanoLeaf thought it was good to go, but HA-Matter removed it, so NanoLeaf had no interest in recommissioning. I had to factory reset the bulb in order to try a recommission, but in the end the same problem occurred again and again.
Judging by the “State of Matter” presentation, diagnosing something like this would not be easy.
Stefan (@agners): I had, basically, devices being not reachable from time to time. I don’t know why, currently. We need to dig into the reasons why these devices go offline
Also, learned about the Thread-only configuration for the Yellow from the presentation. It allows using the newest Open Thread Border Router. This is in documentation for the SkyConnect, but not the Yellow*. I’ve switched my setup to this.
I have set up a Putty connection to the Yellow and learned that I still can’t access logs other than through the web UI, since they are kept in journald, and journalctl is not accessible.