TS011F_plug_3 shows no current firmware or available firmware in Z2M

Configuration Zigbee
1

I have three Tuya power meters and they are identified as TS011F_plug_3.

In Z2M->OTA section there is no firmware either shown or available.

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When I tried to check firmware upgrade for the following is shown in the log

[1/8/2026, 5:46:23 PM] z2m: Failed to check if update available for 'Master_Bathroom_meter_heater' (Device didn't respond to OTA request)

[1/8/2026, 5:46:23 PM] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/check', payload '{"data":{},"error":"Failed to check if update available for 'Kitchen_toaster_meter' (Device didn't respond to OTA request)","status":"error","transaction":"cstty-3"}'

[1/8/2026, 5:46:23 PM] z2m: Failed to check if update available for 'Kitchen_toaster_meter' (Device didn't respond to OTA request)

[1/8/2026, 5:46:23 PM] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/check', payload '{"data":{},"error":"Failed to check if update available for 'Kitchen_kettle_meter' (Device didn't respond to OTA request)","status":"error","transaction":"cstty-4"}'

[1/8/2026, 5:46:23 PM] z2m: Failed to check if update available for 'Kitchen_kettle_meter' (Device didn't respond to OTA request)

I did read the device page on Z2M device sections. I do not have (yet) any problems with these devices, but I wanted to check with the audience if even possible to upgrade/replace firmware for these devices and how much effort is warranted for it.

2

@invisible999 Did you manage to solve this? I have the same plug, and it disconnects from the network maybe once every month and does not want to connect again until I take it out of the outlet and plug it in again. Which is very annoying, because it controls the water heater in an appartment in my house that is rented out. :grimacing: