TTS going to wrong phone after phone upgrade

I’m sure hoping one of you gurus will be able to help me since Google support couldn’t after 2 hours on the phone.

I have a pixel 4a and have been successfully sending TTS and text messages to it for quite a while. I just got a new pixel 8 phone and copying everything from the 4a to the 8 went very well except I now have a problem receiving TTS messages on the 4a. If I send a TTS message to the 4a, I hear it on the 8. If I send a message to the 8, I hear it on the 8. If I send a message to both the 4a and the 8 I hear it twice on the 8. To me it sure does seem like the 4a TTS messages are being forwarded to the new 8 phone. (BTW, I have no problem with text messages.) Right now the sim card is still in the 4a and the 8 is connected via wifi.

I really find it hard to believe but Google says this is an HA issue. Do any of you know how to resolve the issue? I want to use the 4a as a camera after I get a case for the pixel 8 so I would still like to send TTS messages to it.

Any ideas?

Post the YAML of the service calls, also look up and post the service name in the Developer Tools for each phone. Make sure in the Companion App that each phone has a different name, and each notify service has a different name.

  - service: notify.mobile_app_pixel_4a
    data:
      message: TTS
      data:
        ttl: 0
        priority: high
        tts_text: >-
          Today is {{ as_timestamp(states('sensor.date_time_iso')) |
          timestamp_custom('%A%B%-d') }}
        media_stream: alarm_stream_max


  - service: notify.mobile_app_pixel_8
    data:
      message: TTS
      data:
        ttl: 0
        priority: high
        tts_text: >-
          Today is {{ as_timestamp(states('sensor.date_time_iso')) |
          timestamp_custom('%A%B%-d') }}
        media_stream: alarm_stream_max

image

In the companion app settings, Servers & Devices, what do the phone names all show under Device Name? Do they match the services?

If nothing odd there I’m out of ideas. I’d delete the 4a from the integration and re-add it with the companion app.

Hi, if you also included the HA companion app in that copy, the 8 has probably the old ID.
Have you tried to remove the companion app and install it again?

Perfect @Nick4 - that’s it. Thank you so much!

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