Turn off ring subscription warning

Mike_H · December 20, 2024, 12:39am

I have a Ring Doorbell without a Subscription, I don’t record the video as it’s too costly.

However, I now get hundreds of warnings in the log file reminding me that I don’t have a ring subscription, which I don’t need.

Is there a way in the configuration to turn this warning off?

Cheers

2024-12-19 19:53:28.915 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 19:56:31.885 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 19:59:34.877 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:02:37.902 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:05:40.922 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:08:43.905 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:11:46.916 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:14:49.892 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:17:52.883 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:20:55.889 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:23:58.940 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:27:01.952 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:30:04.896 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:33:07.892 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:36:10.882 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:39:13.884 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:42:16.927 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:45:19.913 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:48:22.902 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:51:25.903 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:54:28.899 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 20:57:31.870 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:00:34.912 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:03:37.924 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:06:40.911 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:09:43.936 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:12:46.922 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:15:49.920 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:18:52.908 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:21:55.888 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:24:58.958 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:28:01.896 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:31:04.885 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:34:07.893 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:37:10.947 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:40:13.906 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-19 21:43:16.936 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.

logicbus · December 27, 2024, 6:18pm

I also have this problem. I created an issue for it on Github:

github.com/home-assistant/core

Ring integration floods log with subscription message

opened 04:05PM - 27 Dec 24 UTC

logicbus

integration: ring

### The problem Every three or four minutes, a message is logged that says, "Yo…ur Ring account does not have an active subscription." This message isn't necessary at all. Logging this once at boot would be reasonable. Logging it 480 times each day is completely unreasonable. At least one other person is seeing this: https://community.home-assistant.io/t/turn-off-ring-subscription-warning/813722 Can this message be removed, or modified to happen only on boot? Or can it be controlled with a toggle in UI? ### What version of Home Assistant Core has the issue? core-2024.12.5 ### What was the last working version of Home Assistant Core? _No response_ ### What type of installation are you running? Home Assistant OS ### Integration causing the issue Ring ### Link to integration documentation on our website https://www.home-assistant.io/integrations/ring/ ### Diagnostics information [home-assistant_ring_2024-12-27T15-59-35.341Z.log](https://github.com/user-attachments/files/18261966/home-assistant_ring_2024-12-27T15-59-35.341Z.log) ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? ```txt 2024-12-27 10:24:38.762 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:27:38.763 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:30:38.841 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:34:38.787 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:38:38.882 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:41:38.918 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:45:38.797 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:48:38.831 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:51:38.942 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:55:38.822 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. 2024-12-27 10:57:38.388 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/ring_devices method: GET json: None data: None extra_params: None 2024-12-27 10:57:38.589 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/history method: GET json: None data: None extra_params: {'limit': 10} 2024-12-27 10:57:38.590 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/health method: GET json: None data: None extra_params: None 2024-12-27 10:57:38.754 DEBUG (MainThread) [homeassistant.components.ring.coordinator] Finished fetching devices data in 0.366 seconds (success: True) 2024-12-27 10:58:38.388 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/ring_devices method: GET json: None data: None extra_params: None 2024-12-27 10:58:38.597 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/history method: GET json: None data: None extra_params: {'limit': 10} 2024-12-27 10:58:38.598 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/health method: GET json: None data: None extra_params: None 2024-12-27 10:58:38.831 DEBUG (MainThread) [homeassistant.components.ring.coordinator] Finished fetching devices data in 0.443 seconds (success: True) 2024-12-27 10:58:38.832 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription. ``` ### Additional information _No response_

ShortPutt · January 5, 2025, 5:52pm

The issue is caused by the new Live View entities
Disable them and the messages are no longer logged

QwaQwa · January 12, 2025, 2:46pm

Hi ShortPutt,
Thank you for your response, but your solution disables the Live View functionality.
This feature should, and does, work without a subscription—only recorded feeds require a subscription.

Huismannetje · February 4, 2025, 9:24pm

You can (temporarily) bump the logging to error level for the Ring integration by placing the following in configuration.yaml:

logger:
  default: warning
  logs:
    ring_doorbell.doorbot: error