Tuya cloud config doesnt work help plz

Configuration
1

i am using the tuya cloud configuration with no local id or device id. all i have is username,password, country code and platform. i tried using the sevice “pull devices” but nothing happens. do you have to add anything to get it to work. any help appreciated. all i need to know is how to get my two tuya plugs workings

cheers
saran

2

Did you have platform with your tuya config?
This was mine, flashed to tasmota last week.
Make sure you have the right app name for the platform.

# tuya:
  # username: !secret tuya_username
  # password: !secret tuya_password
  # country_code: 1
  # platform: smart_life
3

i have the same thing as you tho it not working.

4

Sorry to hear that.
Maybe try delete the device(s) in the Smart Life app and resync?

5

how do you resync in smart life and ha

6

I meant to say after delete the device from the app, do the device setup again in the app.

7

Having the same problem… mine are in the smartlife app but not showing up in HA.