djvj1
(Djvj1)
February 10, 2023, 9:15am
41
When I goto Link Tuya App Account and try to scan the QR code, the Tuya Smart app doesn’t read it, like the QR code is invalid or something.
NM, I had to print the QR code, didn’t work reading from my screen.
ElMonty
(M.A.)
June 13, 2023, 1:26pm
42
This also worked for me! Just unlink and link again.
Thanks guys!
gege79
(luigi campanelli)
February 3, 2024, 12:09am
43
hello and thanks. Did all except granting all permission… i see only Read in tuya panel! infact in HA i got success when i insert tuya account data, but in HA dont see any devices of my project. Can you tell me where i change permission? or i ìf i do something wrong? thanks
JeffersM
(Michael Jeffers)
February 3, 2024, 6:24am
44
Mine now also says read, but is working after renewing subscription. Tuya subscriptions expired for everyone and had to be renewed. Here is a better more detailed guide.
opened 05:38PM - 13 Oct 22 UTC
integration: tuya
no-stale
### The problem
**Tuya integration stopped working**
Recently there are many c… omplains about Tuya integration not working, most of them are due to expired [Tuya IoT Platform](https://iot.tuya.com/) trail period for the account.
### In order to make your Tuya integration working again you need to extend your trail period, do extend the trail period do the following:
-----------------------------------------------------------------------------------------------------------------------------------------
EDIT: Please first try to only "Unlink your Tuya App Account and add it again after unlinking" (last step 5 here) and only if it doesn't work go through the whole process
![image](https://user-images.githubusercontent.com/1858925/195665330-35ad2cbe-f68e-4464-a3e7-03a4468340b4.png)
-----------------------------------------------------------------------------------------------------------------------------------------
1. Login to [Tuya IoT Platform](https://iot.tuya.com/)
2. Select `Cloud` and `Cloud Services`
![image](https://user-images.githubusercontent.com/1858925/195664677-a3b9c9b3-f244-4d66-9845-f20246768023.png)
3. Find your `IOT Core` and click on `View Details` on the right
![image](https://user-images.githubusercontent.com/1858925/195664747-d1295eb4-927e-4cba-a6cf-41cc783942b8.png)
4. Click `Extend Trial Period`
![image](https://user-images.githubusercontent.com/1858925/195664852-2eec67f5-8fc2-4236-b1fe-7e80b42086f8.png)
5. Fill in your details, **don't forget to make them aware you don't like it:** "Please work with Home Assistant to remove the need for these dumb developer accounts. Thanks" (feel free to rephrase as you wish)
![image](https://user-images.githubusercontent.com/1858925/195664903-6ea9825a-9738-45f4-92f4-f5456ea13cf2.png)
6. Now you need to wait until review is over
![image](https://user-images.githubusercontent.com/1858925/195665030-9cdd6c78-21bc-49cb-83ef-cf5da4176979.png)
### After approval, renewal is done / accepted:
1. Login again and select `Cloud and `Development`
![image](https://user-images.githubusercontent.com/1858925/195665127-53178be1-b560-47a3-a0bf-c2fda6c07f17.png)
2. Select your project
![image](https://user-images.githubusercontent.com/1858925/195665170-c861b6f7-9981-4f1a-9aea-355d7d8a416f.png)
3. Select `Devices`
![image](https://user-images.githubusercontent.com/1858925/195665233-b6445c93-d447-40a3-b690-48a6ff4c8591.png)
4. Select `Link Tuya App Account`
![image](https://user-images.githubusercontent.com/1858925/195665283-bf07af1b-f213-4dbc-b3fa-bcc68acccf03.png)
5. Unlink your Tuya App Account and add it again after unlinking
![image](https://user-images.githubusercontent.com/1858925/195665330-35ad2cbe-f68e-4464-a3e7-03a4468340b4.png)
### I have followed this process but it still doesn't work:
If your account was expired and it still doesn't work after, contact [Tuya IoT Platform](https://iot.tuya.com/) support to help resolving the problem. **If your account is not expired, please do not comment on this issue and create a new one**
Thanks @frenck for the detailed screenshots
J.Soko
(Joachim Sokolowski)
February 3, 2024, 9:57am
45
Or use the upgraded tuya integration:
And here ist the solution:
Tuya has provided an easier and improved login method for Home Assistant users. Having a developer account with Tuya is no longer required; instead, you can scan a QR code with your Tuya Smart of Smart Life app to authenticate it with Home Assistant.
After the upgrade, Home Assistant will ask you to re-authenticate your Tuya Smart or Smart Life account using the new method.
See also this thread:
JeffersM
(Michael Jeffers)
February 3, 2024, 4:30pm
46
I have also just heard about this Tuya integration, but haven’t tried it out yet. Its supposed to allow very easy bulk onboarding of new devices and allows dual control between the cloud and local control if you want it.