Tv changes to off when Netflix launches

Configuration
1

On my Samsung TV I have the issue that in HA the state changes to off when I launch the Netflix App and doesn’t come back on. When I launch Youtube or Prime Video the state stays on.
I wouldn’t bother much as the controls still work but as the TV state triggers my lights to dim it’s really annoying.
Is there a way I could force the TV state to stay on when I launch Netflix?

2

As far as I am aware: no
You can not override the state a device sends. (The only exception I know is the Apple TV integration, but that’s a bad fix for that CEC turn on issue that apple built in as feature).
Have you contacted Samsung Support?

Edit: Does your device send any other states? Attributes? Or does it just say ‘off’ and nothing else?

3

I haven’t contacted Samsung yet.
Though I doubt they would be much of a help.

No, it doesn’t send any other states.
At least I made somewhat of a progress. I gave the TV a static IP and changed the DNS to 8.8.8.8. Now the state gets back to “on” when I close Netflix. Before that the only way to get it back to on was to turn the TV off an on again.

4

Just bumping this thread to get smart peoples attention :smiley:
I was just searching for a solution for this exact problem.
I have a Samsung UE55F7000 that is acting up like this. ONLY with the Netflix app.
And it annoys the hell out of me too, cuz i have an automation that turns off my receiver and sub when the TV goes off…
You can figure out how annoying that is when i want to see Netflix :wink:

If only I could get some more info out of the TV. I can live with the TV’s state turning off, if I at least can get an App-state or something.
Just some kind of data to work with, so that I can get around it in my automations

5

You can get the state of the netflix app by sending a GET request to http://YOUR_IP/ws/app/Netflix.
Only issue I’m having is that the response is XML and I haven’t figured out how I can use that in HA.

<service xmlns="urn:dial-multiscreen-org:schemas:dial" xmlns:atom="http://www.w3.org/2005/Atom">
<name>Netflix</name>
<options allowStop="true"/>
<state>stopped</state>
<atom:link rel="run" href="run"/>
</service>
6

Thanks for pointing me in a direction!
Haven’t looked into it yet, but I’ve found a thread in here that talks over extracting XML information here: Use XML result from rest API
Don’t know if you have checked that out, but I will indeed have a look when I get the time (not sure my boss will appreciate me going it over at work :wink: )

7

Forgot about the switch I set up.
Hassio gets the state of Netflix, but the TV gets turned off before Netflix gets on, so i wasn’t really able to put it into my automation.

  - platform: rest
    name: Netflix Tv
    resource: http://192.168.0.13/ws/app/Netflix
    body_on: >-
      <?xml version="1.0" encoding="UTF-8"?>
      <service xmlns="urn:dial-multiscreen-org:schemas:dial" xmlns:atom="http://www.w3.org/2005/Atom">
      <name>Netflix</name>
      <options allowStop="true"/>
      <state>running</state>
      <atom:link rel="run" href="run"/>
      </service>
    is_on_template: "{{ '<state>running</state>' in value }}"