Two zigbee switches/buttons that have been working fine for months suddenly stopped working at the same time - ZHA

Configuration Zigbee
1

One is an Aqara Wireless Mini Switch switch and one is a TRADFRI On/Off Dimmer Switch.

I’ve tried:

  • restoring from a time they were both working fine
  • repairing each device
  • removing them and readding them
  • deleting the zigbee database

I’ve almost come to the conclusion that i’ll need to reinstall HA, start again and try zigbee2MQTT instead of ZHA. I wanted to post this before I do it in case anyone has any ideas.

Thanks for reading.

Here’s the log:

Logger: homeassistant.components.zha.core.channels.base
Source: components/zha/core/channels/base.py:486
Integration: Zigbee Home Automation (documentation, issues)
First occurred: 7:12:52 AM (29 occurrences)
Last logged: 7:13:17 AM

[0x7702:1:0x0006]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x7702:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x7B97:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>')]
[0x7B97:1:0x0300]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>')]
[0x7B97:1:0x0006]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>'), DeliveryError('Request failed after 5 attempts: <Status.NWK_NO_ROUTE: 205>')]
2

It’s less likely a HA issue and more so a signal issue. How far away are they? Do you know how they route back to HA? Are there any repeaters between your Zigbee coordinator and the devices?

3

Thanks for your response. Both devices are showing as offline so can’t see a route in the visualization. I have working battery powered ZigBee devices close to the devices that aren’t working and I have tradfri bulbs in every room which should be repeating. The system has been working flawlessly for about a year and I’ve not added any new devices for months. These devices stopped working just under two weeks ago :thinking:

4

Troubleshoot what oyu just told me

and

Should Be - are they?

OK so something you didn’t initiate. Probably environmental

Anything noteworthy you remember happen back then? New neighbor? Bought a new wifi enabled rice cooker? Buy a new external HDD? Edit your Wifi Config?

My point is - weird stuff can happen and knock out parts of your network all the time - just because ‘it’s worked great for xxx’ does not mean it will continue to work that way even if you changed NOTHING.

My neighbor bought a new Wi-Fi kit - and set it up at max power aimed at my home. (conversation for another time) which caused my own Wi-Fi gear to start trying to find a new channel for my 2.4Ghz segment for ‘best communications’ I found out because the entire eastern half of my home couldn’t connect to Zigbee because the resulting channel changes landed my Wi-Fi right in the middle of Zigbee 15. Took me days to figure that out back then - and blowing away HA and restarting would have done NO GOOD to fix it, because the default install of what i did would have chosen 15 every single time unless I changed it (Which was not the right answer either)

Figure out why you lost two nodes - dont blow away the network.

5

Are you sure the batteries are working, could be as simple? Espacially because you mention the remaning part of the zigbee network is working.

If not battery, then I agree with Nathan. You probably have a zigbee network interference problem. Try and search for the many threads on this. Start with the obvious, USB cable extender and move coordinator far from all wifi and USB.