I already have two Aqara P2 Door and Window Sensors connected and working; I have notifications setup for when sensors are opened and they work without issue. I added these several months ago and have finally gotten around to getting a few more. However, when I try to add the additional sensors I get a “Home couldn’t connect to this accessory.” error message. I’ve checked the logs and when I attempt to add the device I’m not seeing anything in either the border router log or matter log. Any suggestions on troubleshooting this?
Additional info:
- System: Home Assistant yellow (OS 15.2 (aarch64 / yellow) (using the built in radio for Matter/Thread, a separate dongle for Zigbee)
- OpenThread Border Router Version: 2.13.0
- Home Assistant Core: 2025.6.0
- Home Assistant Supervisor: 2025.06.02
Steps to add device:
- HA companion app on iOS (v 18.5)
- Settings > Devices & services > Add Integration > Add Matter device
- Make sure device is in pairing mode
- Scan the QR code > click Add to “Home Assistant”
- Sits on “Setting Up…” for 30ish seconds and then fails
Error message screenshot: